Overview
This role leads North America payroll operations, processing semi-monthly payroll for approximately 800 U.S. and Canadian employees while ensuring compliance with federal, state/provincial, and local requirements. The position supports accurate, timely payroll cycles, tax compliance, and reporting/analysis for business needs, with an emphasis on process improvements and cross-functional collaboration.
Responsibilities
- Manage end-to-end payroll processing for U.S. and Canadian employees (approximately 800 employees), ensuring accurate, timely, and compliant semi-monthly payroll.
- Ensure compliance with federal, state/provincial, and local payroll tax regulations and reporting requirements.
- Own payroll issue resolution by collaborating and communicating with internal and external partners.
- Partner with People Operations, Benefits, and external vendors to ensure accurate benefit deductions and payroll-related transactions.
- Serve as a subject matter expert for payroll best practices, applicable laws, and system capabilities; identify opportunities to standardize and scale payroll processes and procedures.
- Support year-end activities, including W-2s, T4s, tax filings, and audits.
- Mentor and guide Payroll Administrator.
Requirements
- BA/BS in Business Administration, Accounting, Finance, or related field.
- 7+ years of payroll processing experience, preferably across U.S. and Canadian payrolls.
- OR equivalent combination of education.
- Strong knowledge of federal and state/provincial payroll tax regulations.
- Experience with payroll systems; ADP Workforce Now experience is strongly preferred.
- Strong customer service focus with the ability to communicate effectively with all levels of the organization and partner with key stakeholders.
- Excellent attention to detail, organizational, and analytical skills.
- Ability to handle sensitive and confidential information with integrity.
- Experience working in cross-functional environments.
- Certified Payroll Professional (CPP) or equivalent designation is a plus.
Preferred Qualifications
- CPP or equivalent designation.
Compensation & Benefits
- Generous performance-based bonus plans to all eligible employees.
- Medical, dental, and vision coverage.
- Retirement contributions with 100% immediate vesting (regardless of whether you contribute).
- Quarterly all-company wellness days.
- Country-specific holidays plus a day off for your birthday.
- One-time home office stipend.
- Annual professional development budget.
- Quarterly well-being stipend.
- Considerable paid parental leave.
- Employee referral bonus program.
- Other benefits (life/AD&D, disability, EAP, etc.; varies by country).
Hiring Ranges
- US Tier 1 Locations: $113,000—$151,000 USD
- US Tier 2 Locations: $103,000—$137,000 USD
- US Tier 3 Locations: $95,000—$127,000 USD
Location
North America (U.S. and Canada payroll). Specific U.S. compensation tiers vary by location tier (Tier 1, Tier 2, or Tier 3).