Senior Principal, Business Management

Overview

This role involves building the management systems, reporting structure, and execution rhythm for the Payer and RWD/Insights business units. The Senior Principal, Business Management partners with business leadership and cross-functional teams (Finance, Product, Commercial, Engineering, and Customer Success) to turn analysis into action, support business performance and growth, and help leaders make informed decisions.

Responsibilities

• Develop and maintain KPI frameworks, executive reporting, and operational dashboards across the Payer and RWD/Insights business units.
• Analyze financial, operational, and business performance data to identify trends, risks, and growth opportunities.
• Establish success metrics and monitor KPI performance to evaluate initiative impact and inform planning and investment decisions.
• Support forecasting, budgeting, and business performance management in partnership with Finance and business leaders.
• Apply AI and advanced analytics to improve reporting, forecasting, operational insight, and decision support.
• Identify opportunities to use AI, automation, and analytics to improve business processes, reporting efficiency, and operational coordination.
• Break down unstructured business problems into clear workstreams, actionable insights, and practical implementation plans.
• Partner with stakeholders across Product, Commercial, Engineering, and Customer Success to scope, prioritize, and implement operational improvements and strategic initiatives.
• Develop executive-ready analyses, business cases, and recommendations that synthesize quantitative data, customer insight, and market context.
• Support M&A integration planning and execution, including workstream tracking, synergy reporting, and operational alignment across acquired entities.

Requirements

• 8+ years of relevant experience in healthcare, SaaS, corporate planning, analytics, or related fields required.
• Bachelor’s Degree in Arts/Sciences (B.A./B.S.) in a relevant field required, or equivalent combination of education and experience required.
• Strong analytical skills and the ability to interpret financial, operational, and business performance data to support decisions.
• Demonstrated ability to distill complex issues into structured frameworks and concrete action plans.
• Experience building relationships and communicating effectively with stakeholders across levels and functions.
• Ability to work through ambiguity while maintaining a structured, methodical approach to problem solving and execution.
• Track record of building processes and methodically resolving roadblocks.
• Demonstrate growth potential and learning agility by quickly learning new business contexts, tools, and priorities, and applying that learning to improve performance as the organization evolves.
• Show leadership by influencing cross-functional partners, aligning stakeholders around shared goals, and working constructively through differing perspectives to drive outcomes.
• Adapt effectively to changing priorities, evolving business needs, and ambiguous situations while staying focused on execution and results.
• Apply creative thinking to identify practical ways to improve operations, reporting, analytics, and coordination across teams.
• Use analytical skills to break down complex information, identify patterns and risks, and support recommendations with clear, evidence-based reasoning.

Preferred Qualifications

• Experience at a high-growth B2B SaaS company.
• Experience partnering with Product and Commercial teams.

Compensation & Benefits

No compensation details provided.

Location

• Primarily a computer-based role performed in a remote, hybrid, or office environment.
• The role requires prolonged periods of computer use and frequent communication and interaction with others, either virtually and/or in person.
• May occasionally require transporting or moving work-related equipment weighing up to 10 pounds, such as a laptop and related materials.
• Some travel may be required, depending on the needs of the role.
• Work location note for US-based remote positions: employees who reside within a 40-mile radius of one of the office locations in Tampa, FL; Canonsburg, PA; or Bowie, MD will follow a hybrid work schedule and are expected to work in the office two days per week (Tuesdays and Wednesdays).

Eligibility / Work Authorization

This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment (This is only applicable for US-based positions).

Compliance / Confidentiality

• Maintain compliance with organizational policies, procedures, and mission statement.
• Adhere to all confidentiality and HIPAA requirements as outlined within operating policies and procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.
• Fulfill those responsibilities and/or duties that may be reasonably provided by the employer for the purpose of achieving operational and financial success.