Site Payment Analyst (Freelance/Temporary Contractor)

Overview

The organization is seeking a Full-time Site Payment Analyst (Freelance/Temporary Contractor) for a 6–12 months contract. This role is home-based and can be based in UK, Spain, or Bulgaria.

This position supports study teams by administering, tracking, and reconciling investigator site payments across assigned clinical studies. Responsibilities include reviewing and processing site invoices in line with Clinical Trial Agreements, study budgets, and organizational procedures, while maintaining accurate payment records for financial oversight and reporting.

Responsibilities

Site Payment Administration

• Receive, review, and log investigator site invoices and payment requests.
• Verify invoices against executed Clinical Trial Agreements, approved budgets, and study payment schedules.
• Maintain accurate records of invoices received, approved, paid, and outstanding.
• Track payment status and ensure payment requests progress in accordance with study timelines.
• Follow up with investigator sites regarding missing, incomplete, or duplicate invoices.
• Support resolution of invoice queries and payment discrepancies.

Payment Tracking and Reconciliation

• Maintain study-specific payment trackers and payment logs.
• Record invoice numbers, payment references, and payment status.
• Reconcile invoiced amounts against study activity, contractual obligations, and payment records.
• Assist with identifying overpayments, underpayments, and duplicate billings.
• Support study close-out payment reconciliation activities.

Study and Financial Support

• Review study reports, EDC data, and supporting documentation to confirm invoiced activities where required.
• Assist with tracking site startup fees and recurring site costs.
• Generate payment status reports for study teams and management.
• Support accrual tracking and financial reporting activities as required.

Stakeholder Communication

• Serve as a point of contact for investigator sites regarding payment-related queries.
• Liaise with Clinical Research Associates, Project Managers, Contracts, and Finance teams to resolve payment issues.
• Escalate complex payment discrepancies, contractual issues, or financial risks to management.

Compliance and Quality

• Ensure payment documentation is complete, accurate, and audit ready.
• Follow SOPs, study-specific procedures, and applicable regulatory requirements.
• Participate in quality reviews and process improvement initiatives related to site payment administration.

Requirements

Qualifications and Experience

• Degree or equivalent experience in Life Sciences, Business Administration, Finance, or a related discipline.
• 2+ years prior relevant experience in a CRO, pharmaceutical/drug R&D environment, laboratory/clinical supply vendors, imaging vendors, or hospital/pharmacy systems. (Required)
• Understanding of Clinical Trial Agreements and site budgets. (Required)
• Familiarity with CTMS, EDC systems, or financial management tools. (Required)
• Electronic data capture (EDC) systems. (Required)

Preferred Qualifications

• Previous administrative experience within clinical research, finance, or project support.
• Experience reviewing invoices or supporting financial reconciliation activities.
• Experience working with spreadsheets and data tracking tools.
• Excellent written and verbal communication skills.
• Familiarity with PowerBi, Power Automate, PowerApps.

Key Competencies

• Strong attention to detail.
• Excellent organizational and time management skills.
• Ability to manage multiple priorities and deadlines.
• Analytical and problem-solving mindset.
• Strong customer service and stakeholder management skills.
• Ability to work independently and as part of a global team.

Compensation & Benefits

• Company sponsorship is not offered.

Location

• Home-based; available in UK, Spain, or Bulgaria.