Overview
This role is responsible for completing and monitoring ledgers through the bankruptcy process for residential mortgage loans to help minimize potential losses and protect the lien-holder’s interests. Work must be performed in adherence to applicable investor timelines, company policies and procedures, and all US state and federal laws and regulations in the states where the employer operates.
The approved target pay range for this position is $26-$27/hour.
Responsibilities
- Execute and complete ledgers with a high degree of accuracy for bankruptcy processes, including:
- Acquisitions
- Proof of Claims
- Notice of Final Cures
- Motions for Relief
- Agreed Orders
- Notices of Default
- Closings
- Coordinate necessary corrections across bankruptcy chapters/processes.
- Verify and research borrower payment history and resolve payment posting discrepancies (ledger balancing).
- Receive and respond to incoming calls from bankruptcy attorneys and/or other interested parties regarding residential mortgage accounts in the bankruptcy process.
- Research and remediate files by researching and correcting Fiserv/Sagent, and researching servicer data and images for resolution.
- Receive and process bankruptcy documents throughout all bankruptcy process phases; create and order documents required within the bankruptcy process.
- Audit, review, and complete the setup and filing processes for accuracy and completeness, including:
- Motions for Relief
- Proof of Claims
- Transfer of Claims
- Reaffirmations
- Notice of Final Cures
- Post-Petition Fee notices
- Payment Change Notices
- Closing process
- Coordinate corrections as needed across bankruptcy chapters.
- Handle documentation and analysis for setup and filing processes listed above.
- Gather and upload required documents (including Assignments of Mortgages, Deeds, Notes, and other documents required for filing actions).
- Respond to inquiries from internal departments regarding bankruptcy-related issues, including highly escalated inquiries.
- Perform more complex tasks and manual calculations (e.g., Motion for Relief and Proof of Claim figures).
- Provide management with root case analysis and proposed solutions to bankruptcy agreements/disputes/process/research inquiries.
- Partner with management on multiple projects and coordinate efforts with project management and IT support groups related to bankruptcy processes.
- Identify process gaps within bankruptcy processes, recommend continuous improvement opportunities, and implement approved solutions.
- May have signing authority to sign bankruptcy documents on behalf of the employer.
- Function as the department “Trainer,” providing training on multiple bankruptcy processes as needed.
- Perform other duties and special projects as assigned.
Requirements
- Strong math skills for manual calculations of figures such as Motions for Relief and Proof of Claim figures.
- Ability to manage work to meet strict deadlines.
- Experience balancing ledgers; advanced math/accounting skills (accounting background possible).
- Excellent written and oral communication, organizational, and time management skills.
- Strong drive to accomplish goals and high sense of urgency.
- Ability to handle multiple tasks under pressure and changing priorities.
- Strong interpersonal skills with a focus on teamwork and quality in loan evaluation.
- Ability to self-motivate and work with limited supervision.
- Strong understanding of the bankruptcy process.
- Ability to make decisions that have moderate impact on the immediate work unit.
- Ability to organize and prioritize own work schedule on a short-term basis.
- Ability to network and work with various other default groups to research and find solutions.
- Ability to improve processes and find sound solutions.
- Ability to complete thorough research and be resourceful.
- Ability to research/locate prior servicer data within [all] Acquisition folders.
- High school diploma or equivalent work experience required.
- Three to five (3-5) years’ of bankruptcy experience in the banking, finance, or mortgage industry.
- Minimum of two (2) years’ experience balancing ledgers.
Preferred Qualifications
- Bachelor’s degree in related field (Accounting or Finance).
Compensation & Benefits
- Target pay range: $26-$27/hour.
- Comprehensive healthcare plans for you and your family.
- Discretionary 401(k) match of 50% of the first 4% of pay contributed.
- Access to employee fitness, restaurant, retail, and other discounts through an employee portal.
- Customized training programs to support career growth.
- Employee referral bonuses.
- Educational reimbursement.
- Charitable foundation contribution to community causes aligned with the interests of Carrington Associates (specific details not provided).
Location
Not specified in the provided job description.