Overview
The organization is seeking a Senior Director, Revenue Accounting and OTC Operations to lead the global revenue accounting function and OTC (order-to-cash) operations. This role partners with GTM, Legal, Deal Desk, and Product to define the strategy and operating model for quoting and contracting, and to design policies and systems that support scalable, predictable growth, reduce friction for customers and internal teams, and protect revenue quality.
This position is responsible for order management, billings, collections, revenue and commissions accounting, ensuring accurate metrics and financial reporting, and strong internal controls and compliance with U.S. GAAP in recognizing revenue.
Responsibilities
- Lead the global revenue accounting and OTC operations functions and help shape the controllership roadmap in support of company growth and operational maturity
- Own the accounting for all revenue streams and commissions, including the monthly, quarterly, and annual close process to ensure timely and accurate financial results and metrics reporting
- Serve as the subject matter expert on revenue recognition, providing technical guidance to executive leadership and GTM business partners
- Collaborate with the Data team on metrics reporting (including ARR, NNARR, ACV) and with FP&A on forecasting assumptions and other matters affecting revenue accounting
- Partner with GTM, Deal Management, Legal, and Product to define contract structures and an approval matrix to support a scalable deal process with strong governance and a practical, business-oriented approach
- Strengthen the internal control environment, including SOX readiness and execution, process documentation, control design, and remediation efforts where needed
- Manage the annual external audit for revenue-related areas and partner with auditors to ensure efficient execution and high-quality deliverables
- Lead the design and execution of scalable OTC workflows and system processes to improve accuracy, reduce manual effort, and support a high-growth SaaS environment
- Partner with Technology teams and business stakeholders on ERP and system enhancements, integrations, and reporting improvements
- Build management reporting and KPIs for the revenue accounting organization to improve visibility into efficiency, quality, and operational capacity
- Mentor, develop, and retain a high-performing accounting team, establishing clear accountability, strong development paths, and a culture of operational excellence
- Serve as a trusted partner to leadership by balancing strong governance with practical, business-oriented problem solving
Qualifications
- 12+ years of progressive accounting experience, including a mix of Big 4 public accounting and industry leadership experience in multi-entity, public-company SOX environment
- Hands-on systems orientation, with experience improving ERP workflows, reporting, and automation across accounting processes; experience in NetSuite (or similar ERP), CPQ, and SFDC
- Strong knowledge of U.S. GAAP, ASC 606, revenue cycle operations, internal controls, close processes, and financial reporting requirements
- Demonstrated success leading teams through scale, process improvement, and organizational change
- Experience building and improving OTC cycle operations in a fast-paced SaaS or technology company
- Demonstrated track record of driving process transformation through automation, data, and AI-enabled solutions
- Proven ability to partner cross-functionally and influence outcomes across Finance, Product, Legal, Sales, and executive leadership without direct authority
- Strong executive presence, sound judgment, and the ability to communicate clearly with senior leaders and auditors
- Ability to move between strategic leadership and detailed execution with a high degree of ownership
Preferred Qualifications
None specified.
Compensation & Benefits
Target pay ranges based on Geographic Zones* for Level M5:
- Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,800 - $295,350**
- Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,400 - $265,870**
- Zone 3: All other US locations - $182,600 - $251,020**
- All Zone Inclusive of 20% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; pay ranges are stated for open roles and exact compensation may vary based on skills, experience, and location.
- Restricted Stock Units (RSUs)
- Health, vision, and dental insurance
- Mental health benefits
Location
United States (pay zones defined by counties surrounding major metropolitan areas).