Sr Manager Revenue Cycle

Overview

A healthcare organization specializing in ambulatory surgery center services is seeking a Senior Manager of Revenue Cycle. This remote role involves leading company-wide revenue cycle improvement initiatives, managing stakeholder relationships, and overseeing the onboarding, stabilization, and long-term performance of facilities supported by the Central Billing Office. The Senior Manager will serve as a senior advisor to revenue cycle leadership, focusing on mitigating stakeholder risk, financial exposure, and systemic process issues.

Responsibilities

• Provide strategic leadership and governance by managing communications related to inquiries and concerns from Central Billing Office Business Operations, surgery centers, and internal teams.
• Define, standardize, and continuously improve liaison workflows for issue intake, escalation, resolution, onboarding, and offboarding.
• Act as a senior escalation point for high-risk or unresolved revenue cycle management concerns.
• Build and maintain executive-level relationships with surgery center leadership, anesthesia providers, and Central Billing Office leadership.
• Foster trust, transparency, and shared accountability for revenue cycle performance among stakeholders.
• Lead communication strategies for complex revenue cycle management issues, transitions, or organizational changes.
• Train and develop Business Operations managers and internal operational leaders on systems, analytics, payers, and performance.
• Maintain executive accountability for all onboarding and offboarding activities related to the Central Billing Office.
• Ensure consistent governance, readiness assessments, success criteria, and reporting for onboarding transitions.
• Oversee 90-day post-onboarding performance, identifying risks early and implementing corrective actions.
• Monitor aggregate onboarding outcomes to identify systemic gaps and opportunities for improvement.
• Oversee development and interpretation of revenue cycle KPI dashboards and performance trends.
• Translate data insights into enterprise-level recommendations and long-term improvement strategies.
• Regularly report progress, risks, and outcomes to senior revenue cycle and executive leadership.
• Lead, mentor, and develop managers and senior team members.
• Set performance expectations aligned with departmental and organizational standards.
• Identify resource needs, succession planning, and opportunities to mature the liaison function.

Requirements

• Expert knowledge of healthcare revenue cycle operations, payer rules, and reimbursement models.
• Strong leadership and management skills with proven success managing managers and complex stakeholders.
• Advanced data interpretation skills with the ability to translate insights into strategy and action.
• Demonstrated ability to lead enterprise initiatives and drive organizational change.
• Exceptional communication, executive presence, and negotiation skills.

Education and Experience

• Bachelor’s degree in Finance, Accounting, Healthcare Administration, or a related field is required; a graduate degree is strongly preferred.
• 8–10+ years of progressive leadership experience in healthcare revenue cycle, operations, or practice management, or an equivalent combination of education and experience.
• Significant experience leading teams, managing enterprise-level initiatives, and partnering with executive stakeholders.

Compensation and Benefits

• Paid Time Off (PTO) accrual ranging from 20 to 25 days per calendar year depending on position.
• Nine observed holidays and paid family leave.
• Comprehensive health and welfare benefits including Medical, Dental, Vision, Life, Disability insurance.
• Flexible Spending Accounts (Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA), FSAs for Transportation and Parking, and Health Savings Accounts (HSAs).
• Matching 401(k) retirement plan.

Location

• This is a remote position.