Strategy & Operations Business Partner, Solution Architecture

Overview

This role partners with Solution Architecture leadership and cross-functional stakeholders to scale operations and drive strategy. Responsibilities focus on go-to-market operations, business rhythm, reporting and insights, strategic initiatives, planning and execution, and operational improvements.

Responsibilities

• Collaborate with Solution Architecture leadership and cross-functional stakeholders to develop go-to-market strategy, resource plans, and key performance metrics.
• Create and manage operational processes including territory planning, quota setting, and quarterly compensation.
• Work cross-functionally to investigate and analyze system and operational issues.
• Develop and execute initiatives designed to optimize team efficiency and productivity.
• Drive rhythm of business including weekly business reviews, monthly/quarterly business reviews, and other operational cadences.
• Provide insights on key performance metrics and priorities; identify key roadblocks to progress and work efficiently to remove them.
• Deliver business analytics to support initiatives critical to ongoing growth and provide insights for business leadership to enable strategic decision-making.
• Drive critical projects and initiatives by developing detailed project plans with activity-based milestones and ensuring cross-functional alignment.
• Oversee implementation of enabling systems and tools in partnership with internal systems teams.

Requirements

• 8+ years of sales strategy and operations experience in a high-tech growth environment, or operational experience in investment banking, management consulting, private equity, venture capital, or business insights/analytics roles.
• Knowledge of sales data such as customer accounts, opportunities, and revenue.
• 11+ years of total work experience.
• Bachelor’s Degree in a related field (e.g., Finance, Business, Engineering, Mathematics).
• Strong business acumen and distinctive problem-solving and analysis skills; ability to solve complex and diverse business problems (commercial, operational, organizational).
• Exceptional analytical skills with a structured approach to solving unique business problems.
• Advanced SQL and Excel skills, including experience with financial modelling.
• Experience working with large data sets, including analyzing large imperfect data sets and creating scalable reports and dashboards or ad-hoc analysis.
• Stakeholder management experience with strong communication and influencing skills.
• Self-starter; comfortable dealing with ambiguity.
• Clear, proactive, concise communication.
• Ability to work under pressure with high adaptability and flexibility in a fast-paced, frequently changing environment.

Preferred Qualifications

• MBA or higher degree in an analytical field.
• Prior experience at a growth-stage Internet/software company or FinTech.
• Proficiency in BI visualization tools (e.g., Tableau).
• Experience in Salesforce.com as a user and report developer.
• 2+ years of people management experience.

Location

Hybrid work is available either in an office or a remote location.

• Office-based option: Office-assigned employees spend at least 50% of the time in a given month in their local office or with users.
• Remote option: A remote location is defined as being 35 miles (56 kilometers) or more from one of the company’s offices. The company does not cover relocation costs for remote roles. Applicants are encouraged to apply for roles that match the location where they currently live or plan to live.

Compensation & Benefits

• Annual US base salary range: $189,400 - $284,000.
• For sales roles, the range provided is the role’s On Target Earnings (OTE) range, meaning it includes both sales commissions/sales bonuses target and annual base salary.
• This salary range may be inclusive of several career levels and will be narrowed during the interview process based on factors including experience, qualifications, and location.
• Applicants not located in the US may request the annual salary range for their location during the interview process.

Additional benefits may include:

• Equity
• Company bonus or sales commissions/bonuses
• 401(k) plan
• Medical, dental, and vision benefits
• Wellness stipends