Tax Delinquency Processor II

Overview

This role involves processing prior year tax delinquency information to support accurate, complete, and timely reporting. The position coordinates with internal teams and taxing authorities, enforces compliance with department procedures, and maintains precise documentation. Work includes analyzing, tracking, and following up on tax records to support informed departmental decision-making and operational efficiency.

Responsibilities

Procurement of Prior Year Tax Information

• Review pre-cycle requirements and communicate critical instructions and deadlines to support team members
• Contact taxing authorities to request necessary delinquent information/listings; coordinate with support teams to ensure data is keyed for reporting
• Comply with department policies regarding check requests and mailout processing
• Perform and document regular follow-up attempts, noting date, contact name, and a brief recap of events
• Provide clear instructions to procurement teams assisting with delinquent procurement efforts
• Provide clarification and direction as needed to complete assigned work orders
• Track and monitor receipt and processing of manual tax information and automated tax amount files to ensure tax amount reporting by scheduled delivery dates
• Target procurement of fallout exception items following manual procurement or automated file load; procurement may include contacting an Agency ID via phone, fax, e-mail, or website extraction with regular follow-up to ensure completion
• Execute reporting of taxing authorities for annual delinquent cycles
• Evaluate and maintain critical data elements in Delinquent Agency profiles

Delivery of Prior Year Tax Information

• Prioritize tasks to ensure 99.00% Delinquent Reports are complete and delivered to customers on or before the scheduled calendar event month
• Ensure reporting cycles are included on the weekly reporting agenda and final reports are submitted as scheduled

Quality Control

• Adhere to established process workflow and checklist formats
• Review and verify agency quality control and preliminary reports
• Compile end-of-month compliance reports showing clear start and subsequent follow-up dates with recap
• Ensure Agency Profile System and Reporting Calendar information is updated and accurate
• Maintain appropriate pre-cycle and audit documentation in accordance with department policy

This position will perform other duties as assigned based on department needs.

Requirements

• High School diploma or equivalent
• Proficiency with Microsoft Office applications including Outlook, Word and Excel
• 2–3 years property tax research experience

Preferred Qualifications

• Associate’s Degree
• 4–5 years property tax research experience

Compensation & Benefits

• Salary Range: $17.56 - $20.00

Equal Opportunity Employer. Protected Veterans/Individuals with Disabilities.