Tax Delinquency Processor II

Overview

This role involves managing prior year tax delinquency information to ensure accuracy, completeness, and timely reporting. The Tax Delinquency Processor II coordinates with teams, liaises with taxing authorities, and enforces compliance while maintaining precise documentation. Responsibilities include analyzing, tracking, and following up on tax records to support informed departmental decision-making and operational efficiency.

Responsibilities

Procurement of Prior Year Tax Information

• Review pre-cycle requirements and communicate critical instructions and deadlines to support team members
• Contact taxing authorities to request necessary delinquent information/listings, and coordinate with support teams to ensure data is keyed for reporting
• Follow department policies regarding check requests and mailout processing
• Perform and document regular follow-up attempts, including date, contact name, and a brief recap of events
• Provide clear instructions to procurement teams supporting delinquent procurement efforts
• Provide clarification and direction as needed to complete assigned work orders
• Track and monitor receipt and processing of manual tax information and automated tax amount files to ensure scheduled delivery dates for tax amount reporting
• Procure fall-out exception items following manual procurement or automated file load, which may include contacting Agency ID via phone, fax, e-mail, or website extraction with regular follow-up until complete
• Execute reporting of taxing authorities for annual delinquent cycles
• Evaluate and maintain critical data elements in Delinquent Agency profiles

Delivery of Prior Year Tax Information

• Prioritize tasks to ensure 99.00% Delinquent Reports are complete and delivered to customers on or before the scheduled calendar event month
• Ensure reporting cycles are included on the weekly reporting agenda and that final reports are submitted as scheduled

Quality Control

• Adhere to established process workflow and checklist formats

• Review and verify agency quality control and preliminary reports

• Compile end-of-month compliance reports showing clear start dates and subsequent follow-up dates with recap

• Ensure Agency Profile System and Reporting Calendar information is updated and accurate

• Maintain appropriate pre-cycle and audit documentation in accordance with department policy

• Perform other duties as assigned based on departmental needs

Requirements

• High School diploma or equivalent
• Proficiency with Microsoft Office applications including Outlook, Word and Excel
• 2-3 years property tax research experience

Preferred Qualifications

• Associate’s Degree
• 4-5 years property tax research experience

Compensation & Benefits

• Salary Range: $17.56 - $20.00

Location

• Not specified in the provided job description

Equal Opportunity Statement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws.