Overview
The Tax & Operations Program Coordinator will provide reporting and data analysis support for mobility programs. This role involves supporting the client's mobility program by collaborating closely with tax, finance/payroll, account management, and operations teams.
This position is open for hybrid work in Austin, TX or virtual within the United States.
Responsibilities
- Monitor group mailbox for requests, manage trackers, and facilitate follow-ups related to TRWA/Work programs.
- Respond to TRWA policy and tax questions.
- Review cost estimates provided by the client’s tax firm.
- Monitor a dedicated global email inbox and route inquiries to appropriate parties.
- Track international assignment cost estimates and provide information to Finance for tax accrual setup.
- Provide Cigna reports to the tax provider as required.
- Respond to basic tax questions as outlined by the client.
- Review initiations and authorizations (cost centers, relocation dates, assignment types, etc.) to ensure complete information is provided to the tax service provider.
- Maintain the global tax service authorization list and liaise with the tax provider on any questions.
- Review US domestic cost estimates received by the Program Coordinator team and facilitate cost estimates to/from the client’s tax firm.
- Coordinate and track proof of fund deposits, deposits of tax refunds from employees, and payments of taxes due.
- Facilitate the Tax Equalization Payment Process, including follow-ups.
- Serve as an escalation point of contact for the tax provider regarding non-responsive populations requiring tax consultations and answer basic tax questions.
- Conduct quarterly reviews with the Finance team on the status of tax accounts for final release of tax accruals based on tax payments, employee collections, and tax return preparation status.
- Perform quarterly reviews for reasonability of relocation costs for US Payroll reporting purposes.
- Assist with quarterly budget-to-actual tax spend and payroll recharge reports.
- Respond to ad hoc questions from Finance, internal team members, or the tax provider.
- Assist with projects and other assigned tasks as defined by the client.
Requirements
- High school diploma required; undergraduate degree preferred.
- Minimum of 3 years of experience in talent mobility, reporting, or project management.
- Intermediate accounting skills required.
- Tax background preferred.
- Intermediate Excel skills, including VLOOKUP and pivot tables.
- Ability to work with large volumes of data with attention to detail and analytical skills to identify anomalies.
- Critical thinking skills to develop solutions or improvements based on the business environment and partner capabilities.
- Ability to multitask and manage projects with competing deadlines and priorities.
- Excellent team player.
- Adaptability and patience to embrace different situations and new ideas.
- Ability to effectively utilize AI tools/agents (such as CoPilot) to assist with caseload, if approved by the client.
Compensation & Benefits
- Salary range: $50,000 - $80,000 USD, varying based on location, market conditions, experience, and qualifications.
- Comprehensive benefits package including Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan, and more.
- Benefits eligibility depends on employment status and may not be available for temporary or part-time employees.
Location
- Hybrid position based in Austin, TX or fully virtual within the United States.
Additional Information
- Artificial intelligence tools may be used to assist with administrative tasks during the recruitment process; all hiring decisions are made by human recruiters and hiring managers.
- This posting reflects an existing vacancy.
- Equal opportunity employer committed to non-discriminatory hiring practices.
- Reasonable accommodations are available upon request for candidates with disabilities during the employment process.