UKG Payroll Specialist

Overview

The organization is seeking experienced professionals to join its HCM Managed Services team as a Payroll Specialist. This role is responsible for the accurate processing and reconciliation of UKG Pro clients’ payroll within the Managed Services Team, providing timely and accurate financial information and supporting day-to-day payroll operations.

Responsibilities

• Perform timely and accurate payroll processing, audits, and related processes for clients, including special projects and quarter and year-end audits; conduct basic analysis and research related to payroll processing
• Assist the Team Lead and Manager in reconciling all payroll processing inputs and outputs and ensuring all requirements are met
• Build trusted relationships with client contacts by delivering exceptional client service
• Identify areas of client dissatisfaction and escalate to the Team Lead and/or Payroll Manager
• Maintain awareness of client Service Level Agreements (SLAs) and execute to meet their requirements
• Maintain awareness of SOC 1 controls and ensure compliance at each task performed
• Set up and execute new payroll cycles, including any manual HR or Pay Data Entry
• Perform pre-calculation audits by running and analyzing reports and applying necessary corrections based on findings
• Run variance reports and review the accuracy of payroll data along with individual transactions input
• Perform payroll balancing by running reports, investigating variances, and determining appropriate actions
• Process prior period adjustments, including manual checks, stop payments, and reversals
• Assist clients in preparation for quarter/year-end processing
• Assist clients with annual enrollment, including testing and applicable end-dating activities

Requirements

• Experience with automated multi-corporation, multi-state payroll processing with in-depth knowledge of payroll tax and accounting principles, as well as wage and hour laws
• Experience working with UKG
• Strong verbal and written client service skills
• Strong organizational skills with attention to detail and the ability to manage deadlines
• Proficiency using PC and MS Office applications, especially Word and Excel
• Highly motivated and team-oriented, with the ability to collaborate effectively within cross-functional teams
• Human Resources and Payroll experience; Fundamental Payroll Certification (FPC), Certified Payroll Professional (CPP) and/or Senior Professional in Human Resources (SPHR) preferred
• Associate’s Degree in Business Administration or Accounting (or equivalent education and experience)

Compensation & Benefits

• Remote, full-time employment opportunities across the US and Canada

Location

• US and Canada (remote)