Underwriter

Overview

This position involves underwriting complex loan applications and managing an assigned loan pipeline. The role includes underwriting Government and Conventional (Fannie Mae/Freddie Mac) loans, ensuring approved loans are salable and meet applicable investor and insurer guidelines, and staying current with evolving program requirements.

The Underwriter reports directly to an Underwriting Manager.

Responsibilities

• Underwrite Government and Conventional (Fannie Mae/Freddie Mac) loan applications.
• Ensure loans are eligible for sale and conform to applicable investor and insurer guidelines.
• Stay current with the latest investor and insurer guidelines/programs.
• Follow company policies and procedures.
• Analyze borrower income (all income types), assets, and credit/liabilities documentation.
• Calculate simple and complex income types.
• Ensure loans in the assigned pipeline close timely.
• Meet assigned company Key Risk Indicator (KRI) and Key Performance Indicator (KPI) metrics.
• Review and resolve complex loan issues.
• Build and maintain strong working relationships across sales, processing, underwriting, closing, secondary, and compliance teams.
• Research and respond in a timely manner to internal Quality Assurance and Quality Control reviews.
• Report material process and policy infractions/gaps to Underwriting Leadership.

Requirements

• Current VA SAR Designation.
• 2+ years of new mortgage underwriting experience.
• Excellent working knowledge of FNMA/FHLMC guidelines.
• Deep knowledge of federal and state laws (e.g., TRID, TILA, ECOA and HMDA).
• Strong technical skills with the ability to learn/navigate loan origination software and other technologies.
• Ability to write correspondence and effectively present information to peers, borrowers, and in some cases clients.
• Ability to read and interpret loan documents, including promissory notes, agency/investor and legal directives, and other loan documents.
• Ability to define problems, collect data, establish facts, and provide information to resolve issues.
• Ability to work well under pressure and meet multiple, sometimes competing, deadlines.
• Proficiency with basic math, including calculating discounts, interest, commissions, and percentages.
• Basic computer skills, including word processing, email, and mortgage software.

Preferred Qualifications

• 2–3 years of Ellie Mae Encompass Loan Origination System experience.
• Microsoft Excel proficiency.

Expectations

• Maintain integrity, confidentiality, and trust.
• Provide excellent customer service and communicate effectively with internal and external customers.
• Solve problems using judgment based on existing management policies and departmental practices/procedures.
• Meet established productivity, loan quality, and task management standards.
• Ensure confidentiality of client records.
• Respond to phone calls and emails within the same workday.

Location

• Able to navigate a standard office environment (remotely and/or in office).