MSSP Revenue Assurance Analyst

Overview

This role supports the organization’s MSSP business by executing and operationalizing improvements to revenue assurance processes, systems, and frameworks. Working closely with Senior MSSP Revenue Assurance/Revenue Operations leadership and MSSP Sales Leadership, you will turn MSSP revenue operations strategy into day-to-day operating reality.

Responsibilities

• Execute and operationalize enhancements to MSSP revenue operations processes, systems, and frameworks in partnership with the Senior MSSP Revenue Operations Analyst and MSSP Sales Leadership.
• Support the MSSP quote-to-cash process, from quoting and ordering through provisioning and billing, implementing process improvements and resolving operational issues with the teams that own each system and function.
• Operationalize MSSP deal structure, pricing, and licensing processes, including processes that support consumption-based licensing models.
• Support MSSP forecasting, pipeline management, and revenue reporting, including partner tracking of end customers.
• Execute the MSSP partner lifecycle framework, supporting a consistent onboarding experience and helping partners advance along the MSSP strategic path.
• Support execution of the MSSP product transition, coordinating with provisioning and related teams on associated contracts and processes.
• Partner with IT and enterprise applications teams implementing CPQ, Legal, and MSSP business systems, supporting requirements gathering, testing, and rollout of process and system enhancements.
• Document processes and maintain operating procedures to help MSSP Sales and cross-functional teams adopt new and enhanced processes.
• Use AI and automation tooling to streamline operational processes and reduce manual effort.
• Surface operational insights, issues, and improvement opportunities to the Senior MSSP Revenue Operations Analyst and MSSP Sales Leadership.

Requirements

• 5 or more years of relevant experience in revenue operations, sales operations, partner operations, or business operations within a high-growth technology company; MSSP revenue operations or partner operations experience is preferred.
• Hands-on experience executing and improving revenue operations processes across quote-to-cash, deal governance, forecasting, or partner lifecycle functions.
• Familiarity with business systems that support MSSP deals, such as CPQ, contract lifecycle management, and CRM platforms.
• Experience with consumption-based licensing models and the processes that support them.
• Experience working with AI and automation tooling, such as Claude or Gemini, to streamline operational processes.
• Strong analytical skills, including the ability to work with operational and revenue data to identify issues and improvement opportunities.
• Proven ability to work effectively with cross-functional stakeholders, including sales leadership, finance, legal, product, and IT.
• Strong written and verbal communication skills, including the ability to document processes clearly and communicate updates to stakeholders at all levels.
• Ability to manage multiple priorities in an evolving environment where processes and frameworks are actively being built and refined.
• A bachelor’s degree or equivalent practical experience is preferred.

Compensation & Benefits

This U.S. role has a base pay range plus commissions that will vary based on the location of the candidate. The range posted is the on-target earnings (OTE) for this position, inclusive of base salary and commissions. For some locations, a different pay range may apply; if so, that range will be provided during recruiting.

On Target Earnings (OTE): $108,000—$149,000 USD

Benefits include:

• Restricted Stock Units (RSUs)
• Employee Stock Purchase Plan (ESPP)
• Flexible time off
• Paid company holidays and paid sick time
• Gender-neutral parental leave
• Grandparent leave
• Medical, dental, and vision coverage
• 401(k) retirement plan with company match
• Life and disability insurance
• Health and dependent care FSA
• Voluntary benefits (hospital, accident, critical illness)
• Employee Assistance Program (EAP)
• ARAG pre-paid legal
• Nationwide pet insurance
• Cancer Care program
• Global business travel medical insurance
• Home office allowance
• Mobile phone reimbursement
• Wellness coach
• Wellness/gym reimbursement
• Fertility coverage
• Adoption & surrogacy reimbursement

Location

U.S. role (commission and pay range may vary by location).