Utility Auditor

Overview

This role involves auditing utility invoices to ensure accurate, timely processing for clients. You will obtain and manage utility invoices, analyze utility data to identify discrepancies, resolve exceptions, and communicate with utility vendors on billing issues. You will also monitor accounts to help prevent late fees and provide clear updates when urgent matters arise.

Responsibilities

• Obtain and manage utility invoices by coordinating with vendors to ensure timely retrieval, accurate tracking, and proper documentation.
• Analyze and audit utility data to identify discrepancies and ensure billing accuracy.
• Proactively resolve billing issues before they impact the client.
• Communicate with utility vendors to verify billing accuracy, resolve discrepancies, and address underlying issues on behalf of clients.
• Provide timely updates to clients regarding urgent matters or billing exceptions with clear, actionable insights.
• Maintain account and vendor information and meet key performance indicators.
• Monitor accounts to help prevent late fees.

Requirements

• High school diploma or GED.
• Six (6) months to one (1) year of customer service, billing and/or related work experience or equivalent education (e.g., completion of Finance course).
• Professional phone demeanor.
• Excellent oral and written communication skills.
• Strong attention to detail with a high degree of accuracy.
• Solid organizational skills and ability to work in a team.
• Basic math skills.
• Familiarity with Microsoft Office Suite.
• Ability to identify and reconcile discrepancies.
• Ability to research and interpret researched information.
• Ability to multi-task and meet deadlines.
• Ability and willingness to learn.

Preferred Qualifications

• Accounts payable experience.
• Experience working with utility accounts and/or the energy industry.
• Excel spreadsheet knowledge.

Compensation & Benefits

• $24.03 - $25.52/hr

Benefits referenced include:

• 100% paid employee medical premiums
• Company profit-sharing plan
• Flexible work arrangements

Location

Not specified in the provided description.

Equal Opportunity

EOE/Race/Gender/Disability/Vets