Overview
This Level II Virtual Premium Auditor role includes occasional physical audits and requires residency in Central or Northern California.
The position performs virtual and field premium audits within a multi-functional business unit, with a primary focus on Workers’ Compensation and General Liability policies. Work involves reviewing accounting and financial records to determine exposure and premium for policyholders’ employees and subcontractors, within established authority levels.
Responsibilities
- Perform virtual and field audits within established authority level.
- Contact agents to review audit results prior to invoicing on large accounts.
- Collect relevant data and documentation needed to calculate policyholder premium liability.
- Interview policyholders to obtain information needed to determine premiums (e.g., payroll and personnel records).
- Conduct physical audits on multi-state accounts as required.
- Communicate completed audit information to the appropriate contacts and ensure results are understood.
- Review policy information using Workers Compensation manuals, class codes, and rules to prepare for audits and determine the insured’s correct operations.
- Notify the business unit of necessary changes in entities, officers, partners, etc. to ensure proper policy endorsements.
- Maintain confidentiality of information processed.
- Work with minimum supervision and apply experience to handle progressively responsible tasks.
- Tackle complex problems with broader impact and independently resolve issues.
- Collaborate effectively in cross-functional teams; may take on a leadership role.
- Coordinate with other disciplines (e.g., claims, underwriting) by exchanging relevant information.
- Develop recommendations to change existing policies/programs.
- Demonstrate conflict management/negotiation and presentation skills.
- Assist with training, development, and mentoring of premium audit staff.
Requirements
- Bachelor’s degree in accounting, finance, or a related field. Combinations of relevant education and experience may be considered in lieu of a degree.
- Progress towards or completion of industry recognized professional designations (i.e., APA, IIA, AIU, CPCU, ARM) preferred.
- Continuous learning is required.
- Certification or progress toward certification is highly preferred and encouraged.
- With proper education credentials: three years relevant insurance experience.
- Two years Premium Audit experience.
Skills, Knowledge, and Abilities (SKA)
- Ability to work effectively in a multi-functional business unit.
- Knowledge of workers compensation insurance, including occupational classification codes and rules.
- Ability to quickly and accurately work with many variables to arrive at premium calculations.
- Ability to read, analyze, and interpret policy documents, technical and financial information, and procedure manuals.
- Ability to initiate insurance transactions in compliance with policies, procedures, legal and ethical guidelines.
- Ability to perform necessary mathematical computations.
- Proficiency with computers and company standard software specific to the position.
- Excellent oral and written communication skills.
- Effective presentation skills in a variety of settings.
- Ability to negotiate while establishing rapport and maintaining an effective working/client relationship internally and externally.
- Ability to maintain confidentiality.
- Ability to manage multiple priorities, establish workflows, and meet necessary deadlines.
- Ability to work with minimum supervision.
- Ability to perform assignments at locations outside the office.
- Knowledge of and ability to apply relevant local, state, and federal rules and regulations, including multiple state-specific workers’ disability compensation acts.
- Ability to assist with training, development, and mentoring of premium audit staff.
- Ability to analyze and solve practical problems involving a variety of factors.
- Ability to make competent, independent decisions.
- Ability to understand and implement procedures and processes.
Working Conditions
- Work performed in a virtual/home office environment or in the field with minimal hazards.
- Travel is required, with occasional overnight stays.
- Must possess a valid driver’s license with a record that meets corporate standards.
- Ability to lift and carry computer equipment weighing up to 35 lbs.
Compensation & Benefits
- Pay Range (P2A): between $71,000 and $119,570
- Actual compensation decision depends on internal equity, candidate skills and professional experience, geographic location, market, and other potential factors.
Location
- Residency required in Central or Northern California.
Equal Opportunity
Equal Opportunity Employer. This position is hired on an “at will” basis. Nothing herein is intended to create a contract.