Volkswagen Warranty Administrator

Overview

Full-time Warranty Administrator roles are available due to organizational growth. This position requires previous automotive dealer experience managing warranty claims and focuses on accurate, compliant warranty administration.

Responsibilities include supporting dealership compliance, processing claims, and maintaining professional standards while providing excellent customer service.

Responsibilities

• Review warranty claims for manufacturer compliance with policy and procedures
• Use the organization’s CARS application to assist in resolving dealer compliance issues
• Book claims
• Close claims
• Submit claims for payment
• Account for and clear payment differences
• Maintain clean warranty receivable schedules regularly to help ensure proper cash flow to dealer clients
• Maintain appropriate certifications and knowledge of updated policies and procedures (P&P)
• Support dealerships in staying compliant with manufacturer policy
• Look for training opportunities within dealerships

Requirements

• Previous automotive dealer experience managing warranty claims as outlined above
• Previously held position as a Warranty Admin in a franchised automotive dealer

Qualifications / Required Skills

• Ability to motivate others to achieve their highest potential, particularly those within the dealership
• Good working knowledge of DMS software
• Knowledge of automotive dealership service departments
• Knowledge of warranty accounting processes
• Proficient at reading technician stories and applying appropriate labor codes
• Certified or trained in at least 1 manufacturer

Preferred Qualifications

• Experience in working with multiple dealers and managing ongoing warranty compliance

Compensation & Benefits

• $45k–$65k per year
• Free health insurance for employee
• Free dental and vision care for employee
• 6% 401(k) match available
• Guaranteed salary for first 90 days during the probationary period
• Commission only after 90 days

Location

• Work remotely in the U.S., or at the Greenwood Village, CO office if close enough.

Additional Notes

• Non-compete agreement required.
• Part-time work is not offered for these roles.