Accounting Analyst I

Overview

This role supports the daily accounting cycle and the billing inbox for a profitable, growth-stage B2B SaaS organization. The position owns order-to-cash, billing operations, accounts receivable, and close/general accounting activities as product offerings expand.

This is a 100% remote position—now & forever. You will report to the Finance Manager and work closely with Sales Operations and Customer Success.

Responsibilities

Order to Cash

• Support the full order-to-cash cycle, from closed-won deal through cash collection and revenue recording
• Review signed orders for billing accuracy (pricing, terms, billing schedule, and start dates) before invoicing
• Reconcile order-to-cash data between DealHub (CPQ), the CRM, and the ERP, and investigate discrepancies at the source
• Process contract changes, amendments, upgrades, and cancellations through to billing and deferred revenue
• Flag patterns that cause repeat billing problems and help fix upstream processes

Billing and Customer Support

• Own the billing inbox as first responder for invoice questions, PO and remittance requests, disputes, W-9s, and vendor portal submissions
• Triage items you can resolve directly and escalate items requiring contract or pricing input, with clear notes on what has already been checked
• Track open billing issues to resolution rather than letting threads go quiet
• Coordinate with customer success on accounts where a billing question is actually related to renewal or contract terms

Accounts Receivable

• Generate and send invoices; apply cash receipts
• Run collections outreach and maintain AR aging

Close and General Accounting

• Prepare journal entries, accruals, prepaids, and account reconciliations for monthly close
• Maintain schedules and supporting documentation for audit and diligence
• Support sales tax filings and other routine compliance reporting
• Help build and improve close checklists and process documentation as the organization scales

Requirements

• 1–3 years of accounting experience; SaaS or subscription billing experience is a strong plus
• Familiarity with ASC 606 revenue recognition concepts
• Bachelor’s degree in accounting or finance
• Solid grasp of accrual accounting and month-end close mechanics
• Experience owning a shared inbox or high-volume customer-facing queue
• Strong professional written communication
• Demonstrated ability to work effectively in a remote/distributed team with self-direction to meet close deadlines without in-person oversight
• Strong Excel or Google Sheets skills (lookups, pivots, reconciling large data sets)
• Reliable home internet and a workspace suitable for handling confidential financial information

Preferred Qualifications (Bonus Points)

• CPA-track coursework
• Experience through an ERP implementation or migration
• Exposure to CPQ or billing automation tooling
• Experience with a cloud ERP (NetSuite, Sage Intacct, QuickBooks) and comfort learning new systems

Compensation & Benefits

• Medical, dental, and vision health insurance benefits with an HSA plan
• Disability insurance
• 401k plan
• Generous PTO and paid holidays
• Other benefits

Location

• 100% remote (now & forever)