Overview
The organization is seeking an Accounting Specialist to support its order-to-cash (OTC) team. This role is part of a fast-paced, collaborative environment focused on improving patient care and the patient experience.
Responsibilities
- Generate and distribute accurate and timely customer invoices
- Monitor customer accounts for overdue invoices and follow up with customers via phone or email for collection or to resolve payment issues
- Resolve customer billing inquiries and account issues through research, reconciliation, and collaboration with internal and external teams
- Provide strong customer support to facilitate on-time collections; use good judgment and escalate invoicing concerns when appropriate
- Identify data integrity issues and analyze data and process flows to identify process improvement opportunities
- Assist with pulling supporting documentation for audit requests
- Perform other responsibilities as assigned
Requirements
- Associate and/or Bachelor degree, preferred in Accounting/Finance
- Knowledge of basic bookkeeping and accounting skills (debit/credit)
- Strong analytical and problem-solving skills
- Excellent attention to detail and high accuracy when preparing and entering transactional data
- Effective communication skills, including the ability to multitask to resolve cash application and billing issues
- Ability to work independently and collaboratively in a team environment
- Proficiency in English, both oral and written
- Tech savvy, with strong knowledge of Microsoft 365
- Comfortable working with large volumes of data (up to as much as a million lines in Excel)
- Ability to multi-task, prioritize workload, and work well under pressure
- 2+ years of work experience in a fast-paced, collaborative office environment
Location
Remote - US
Compensation & Benefits
Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.
Estimated Pay Range: $21.78 - $27.23
The organization is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have difficulty using the online system.