Overview
This remote position involves providing customer service and support related to supplier inquiries and accounts payable functions within a multi-unit entertainment and gaming environment.
Responsibilities
- Respond to supplier inquiries and provide effective customer service
- Research supplier claims and provide feedback on status and required actions
- Reconcile noncomplex supplier statements and work with suppliers to resolve issues
- Follow up on debit balances with assigned suppliers
- Resolve open aged RNI as assigned
- Assist in auditing invoice batches prior to posting
- Match and apply all property direct debit payments successfully
- Support data entry needs for corporate and retail teams
- Execute maintenance on Oracle invoices as assigned
- Perform accounts receivable tasks to support billing, claims, payment posting, and reconciliations when needed
- Promote and demonstrate superior customer service in accordance with department and company standards
- Ensure customer service standards are followed by all team members and address issues as they arise
- Maintain strict confidentiality in all departmental and company matters
- Liaise with property finance teams on accounts payable issues and opportunities
- Monitor compliance with key accounts payable department performance measures and implement recommended process improvements
- Maintain strong supplier relations in assigned areas
- Participate in other special projects as assigned
Requirements
- Minimum age of 21 years
- Associate degree (A.A.) in accounting or related field, or two or more years of experience in accounting or accounts payable teams; experience with multi-unit companies preferred
- Excellent verbal and written communication skills
- Strong analytical and problem-solving abilities
- Proficiency in Microsoft Excel, Outlook, and Word
- Strong organizational skills with the ability to manage multiple tasks simultaneously
Language Skills
- Ability to read and interpret English documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to communicate verbally and in writing in English
Reasoning Ability
- Ability to apply commonsense understanding to carry out instructions given in written, oral, or diagram form
- Ability to solve problems involving several concrete variables in standardized situations
Work Environment
- This role is fully remote
Compensation & Benefits
- Starting salary at $22 per hour, based on experience
- Base salary is part of a competitive total rewards package including wellness programs supporting financial, physical, and mental well-being
- Benefits may include day-one medical coverage, 401(k) matching, and annual performance bonuses, varying by position
- Paid time off earned according to local policy and increases with length of employment
Location