Accounts Receivable Collector, Business-to-Business

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Posted Oct 21, 2026

Remote · US · Ohio · Arizona Full Time

$17 – $28/hr

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Overview

This role supports Omnicare and its continued operations as an independent, standalone organization following the sale of Omnicare. Please note: this position will not remain with CVS Health following the transaction. The individual hired will be employed by Omnicare.

The Business-to-Business Accounts Receivable Collector manages a portfolio of business-to-business receivables in a fast-paced healthcare environment. The role works with clients and internal team members to maximize cash flow, resolve outstanding balances, maintain positive client relationships, and support compliance with corporate and regulatory requirements.

Responsibilities

Manage a portfolio of business-to-business receivables and drive timely resolution of outstanding account balances.
Contact clients by phone, email, and written correspondence to resolve delinquent balances within company and federal guidelines.
Identify targeted accounts for delinquency improvement and prioritize follow-up activity accordingly.
Develop and execute account resolution strategies, including promissory notes, payment arrangements, release agreements, and settlement agreements.
Review customer contracts and account documentation to support compliance and appropriate collection activity.
Research, reconcile, and document account issues, billing discrepancies, and payment activity.
Partner with internal teams and leadership to address barriers to collection and improve account outcomes.
Maintain accurate documentation of collection activity, customer communication, and resolution steps in internal systems.
Monitor trends and patterns across assigned accounts and provide recommendations for process improvement.
Demonstrate professionalism, sound judgment, and strong customer relationship management while working toward collection goals.
Support special projects and perform other duties as assigned.

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Requirements

1-2 years of experience in an accounting, financial, and/or collections-based role.
Proficiency in Microsoft Office, including Word and Excel.
Education: Bachelor’s degree.

Preferred Qualifications

Resides in Ohio or Arizona.
Willingness to travel if needed.
Advanced knowledge of the healthcare industry.
Working knowledge of Medicaid, Medicare, and third-party insurance.
Knowledge of FDCPA (Fair Debt Collection Practices Act), HIPAA (Health Insurance Portability and Accountability Act), compliance guidelines, and related laws and regulations.
Experience using internal billing and collections systems.
Experience with pharmaceutical account billing documentation, research, and reconciliation.
Experience in business-to-business accounts receivable or collections.
Strong collaborative and team-oriented nature.
Excellent attention to detail and problem-solving skills.
Excellent communication skills (written and verbal).

Compensation & Benefits

Pay range: $17.00 - $28.46 per hour.
The actual offer will depend on factors including experience, education, geography, and other relevant factors.
This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above.
Benefits (based on eligibility) include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.