Accounts Receivable Coordinator (fully remote)

Overview

This role supports the day-to-day management of customer accounts receivable activities. The position involves monitoring outstanding receivables, following up on overdue payments, investigating and resolving account discrepancies, and keeping customer records accurate and up to date.

Responsibilities

• Monitor outstanding receivables and follow up on overdue payments
• Investigate account discrepancies and resolve customer account inquiries
• Communicate with customers by phone and email to answer questions, investigate payment issues, and provide updates
• Review accounts for delays or irregularities and ensure payments are accurately recorded
• Maintain accurate records of collection activities
• Work closely with internal teams to resolve outstanding issues
• Manage multiple priorities and support daily operations by keeping accounts current and payments on track

Requirements

• High school diploma or equivalent required; post-secondary coursework in Finance or a related field is an asset
• 1–3 years of office administration experience with knowledge of accounts receivable processes
• Proficiency in Microsoft Excel and other Microsoft Office applications
• Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines
• Excellent attention to detail with a focus on accuracy and completeness
• Strong administrative, record-keeping, and data entry skills
• Clear and professional written and verbal communication skills when interacting with customers and internal teams
• Strong problem-solving skills, including the ability to investigate discrepancies and resolve customer account inquiries
• Ability to follow established procedures, work independently on assigned tasks, and escalate issues when necessary
• Ability to work in a busy, service-oriented environment while balancing competing priorities and deadlines

Compensation & Benefits

• Competitive pay
• Comprehensive health and dental benefits
• RRSP matching

Location

Canada (across Canada)