Accounts Receivable Coordinator

Overview

The Accounts Receivable Coordinator is responsible for accurately posting and applying customer payments, resolving unapplied cash and payment-on-account transactions, and supporting branches with payment research and account reconciliation. This role requires strong attention to detail, analytical skills, and the ability to manage high-volume transaction processing in a fast-paced environment.

This position is approved to be fully remote and can be based anywhere in the United States.

Responsibilities

• Use Microsoft Access databases and other internal tools to facilitate workflow and resolve Unapplied Cash (UNST) and Payment on Account (POA) transactions as directed by branches and customers.
• Accurately post customer payments received through lockboxes, scanned remittances, EDI transactions, and other payment channels using the Accounts Receivable Cash Application system.
• Process and apply high-dollar customer payments, including transactions exceeding $1 million that may contain hundreds of invoices across multiple branch locations.
• Review and analyze remittance information provided by customers and branches to ensure accurate payment application.
• Research accounts receivable balances, payment activity, and historical transactions as needed using legacy systems.
• Communicate effectively with branches and internal stakeholders by providing clear, complete, and professional correspondence in accordance with departmental guidelines.
• Meet established productivity and accuracy standards, including a monthly error rate expectation.
• Use available resources and reporting tools (including the Master List, Power BI, Regional Search, and other departmental systems) to perform daily responsibilities.
• Support departmental objectives with schedule flexibility, including overtime, extended shifts, weekends, and holidays as business needs require.

Requirements

• Strong attention to detail and organizational skills.
• Ability to analyze and interpret payment and remittance information.
• Basic knowledge of accounts receivable or accounting principles preferred.
• Proficiency with Microsoft Office applications and the ability to learn company-specific systems and databases.
• Strong communication and problem-solving skills.
• Ability to work independently and as part of a team in a high-volume production environment.

Preferred Qualifications

• Basic knowledge of accounts receivable or accounting principles.

Compensation & Benefits

• Bonus or Incentive Plan eligible.
• Estimated pay range: $15.00 - $18.33.
• Actual pay rate may vary depending on location and a candidate’s qualifications and prior experience. Starting wage may be higher in certain locations based on local or state wage requirements.
• Benefits include health, dental, vision, paid time off, life insurance, and a 401(k) with a company match.
• Additional enhancements may include mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, and community involvement opportunities.

Location

• Fully remote; can be based anywhere in the United States.

Additional Notes

• This is a cash application position focused on payment posting and account research. It is not a collections role.

Equal Opportunity / Compliance

• Equal opportunity employer and government contractor complying with applicable nondiscrimination requirements, including 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).