Accounts Receivable Manager (13-month Contract)

Overview

The organization is seeking an experienced Accounts Receivable Manager for a 13-month contract to cover an extended leave within the Finance team. This is a full-time interim role with responsibility for day-to-day billing operations and a mandate to assess and revamp the end-to-end Accounts Receivable (AR) process—from invoicing through collections to close—across a multi-entity, multi-currency healthcare organization.

You will drive improvements independently from day one and partner closely with Finance, Sales, and Development leadership.

Visa sponsorship is not provided. Applicants must be legally authorized to work in Canada at the time of hire and must not require employer sponsorship for a work visa (current or future).

Responsibilities

AR Process Transformation

• Assess the current end-to-end AR process (invoicing, collections, billing systems, and month-end close) to identify structural gaps, inefficiencies, and risk points.
• Design and implement a revamped AR process, including updated workflows, controls, and documentation that will outlast the interim term.
• Apply leading practices to modernize AR operations, balancing quick wins with durable, scalable process design.
• Build the case for changes with Finance leadership and drive adoption across teams impacted by the new process.

Invoicing & Billing Systems

• Own the end-to-end invoicing cycle, including generating and distributing monthly and ad hoc B2B invoices, validating accuracy, and processing adjustments and credits.
• Maintain clean, reliable customer billing records aligned with contract terms and delivered services; identify opportunities to tighten controls.
• Administer billing operations across Stripe and NetSuite, including customer accounts, payment methods, ACH/direct debit authorizations, payment links, refunds, credits, and account consolidations.
• Serve as the senior escalation point for billing, payment, invoicing, and synchronization issues across Stripe, NetSuite, and Salesforce.
• Lead Finance’s side of the Stripe–NetSuite connector project in collaboration with Engineering.

Collections

• Own the aging receivables portfolio end to end, setting the pace for proactive follow-up on overdue accounts.
• Field customer payment inquiries and resolve billing disputes with professionalism, clarity, and sound judgment.
• Negotiate payment arrangements where appropriate and use independent judgment to escalate higher-risk accounts to protect cash flow and minimize outstanding AR.

Travel Platform Administration (Egencia)

• Oversee platform access and permissions within a single sign-on (SSO) environment, handling exceptions outside automated provisioning.
• Support travelers with profile and permission questions, troubleshoot booking issues, and liaise with the vendor when needed.

Month-End Close Support

• Reconcile AR balances, prepare supporting reports, and contribute accounting entries and audit documentation during month-end close with minimal oversight.

Requirements

• 4–5 years of experience leading an AR or credit control process transformation, ideally within a multi-entity or multi-currency environment.
• Significant, demonstrated experience in AR, collections, or B2B invoicing, including time in a manager or lead capacity.
• Deep, hands-on NetSuite fluency is essential; strong working knowledge of Stripe is expected.
• Confident, senior collaborator who can represent Finance credibly with Sales, Development, and Legal leadership.
• Ability to step into an ambiguous transition with minimal ramp-up.
• Comfort diagnosing broken or outdated processes and building a business case for change (not simply running existing processes).
• Proven ability to support external audit requests and prepare accounting entries and reconciliations during close with a high degree of independence.
• Experience in healthcare, imaging, or another regulated industry is a plus (not required).

Compensation & Benefits

• Base salary range: $70,000–$82,000 in local currency, depending upon experience and geographic location.
• Equal-opportunity employer.

As part of the hiring process, successful candidates will undergo a background check in compliance with applicable federal, provincial, and state rules.

Location

Canada (work authorization required at time of hire).