Accounts Receivable Manager

Overview

This role is responsible for leading processes that turn accurate client billing into timely cash collection. The position oversees receivables, resolves billing issues, strengthens controls, and provides Finance and business leaders with clear information about cash flow and client accounts.

Responsibilities

• Lead the accounts receivable team, including workload planning, coaching, performance feedback, and process documentation.
• Oversee invoicing, payment application, collections, credits, adjustments, and account reconciliations; resolve exceptions promptly and accurately.
• Monitor aging, past-due accounts, unapplied cash, and disputed balances; establish collection priorities and escalate material risks.
• Partner with Sales, Client Success, Operations, and other teams to resolve billing questions and support timely, professional client communication.
• Own month-end receivables activities, including reconciliations, reserves and write-off recommendations, supporting schedules, and audit requests in partnership with Accounting.
• Prepare and explain reports on aging, days sales outstanding, collections, cash application, and other receivables performance measures.
• Review billing and collection controls, identify root causes of recurring issues, and improve workflows, data quality, and system use.
• Maintain clear records of collection activity, dispute resolution, approvals, and account changes in accordance with company procedures.
• Collaborate on system implementations, integrations, and process changes that affect invoicing or receivables.

Requirements

• Bachelor’s degree in accounting, finance, business, or a related field, or equivalent relevant experience.
• Experience managing accounts receivable, billing, collections, or related accounting operations, including team leadership or demonstrated readiness to lead a team.

Knowledge, Skills, and Competencies

• Strong knowledge of the receivables cycle, account reconciliations, and month-end close; ability to investigate and explain account discrepancies.
• Strong leadership skills and ability to coach and manage others effectively.
• Proficiency with accounting or ERP systems and spreadsheets, including analysis of large data sets and preparation of management reports.
• Ability to communicate clearly with clients and colleagues, exercise sound judgment in sensitive account matters, and coordinate work across teams.
• Strong organization, attention to detail, and ability to balance deadlines, service, and control requirements.

Preferred Qualifications

• None specified.

Compensation & Benefits

• Starting annual base salary range: $75k-105k (salary commensurate with experience).
• Total compensation includes annual bonus pay.
• Medical, vision, and dental insurance
• Bonus programs
• Fitness reimbursement and other healthy lifestyle programs
• 401(k) plan with company match
• Short- and long-term disability
• Life insurance
• Accident and critical illness insurance
• Health savings account
• Flexible spending account
• Employee assistance program
• Legal services
• Employee discounts and more

Location

• Full-time remote (work-from-home).
• Normal working hours: Monday–Friday, 8:30–5:00 pm EST (flexible with start/end times for the right candidate).
• Candidates are required to provide a high-speed internet connection (minimum 50 mbps) and a distraction-free work setting that allows for continuous work and provides for confidentiality.

Additional Employment Information

• Candidate must be a resident of the United States and authorized and eligible for employment in the United States.
• Visa sponsorship is not provided.
• Employment is contingent upon successful completion of required background checks (including federal and state criminal history checks, employment history verification, education verification, and credit history check) and pre-employment drug screening.
• No agency submissions; unsolicited resumes from third-party recruiters are not accepted.

Physical Demands

• Lifting/carrying up to 10–20 lbs.
• Manual dexterity for computer work.
• Speaking, hearing, and vision are required to perform essential functions.

Equal Opportunity

Equal opportunity workplace with reasonable accommodations for otherwise qualified applicants and employees with disabilities.