OTC

Overview

This role supports the Order to Cash (OTC) billing workflow and works closely with the OTC Senior Manager to ensure accurate, timely billing and reporting. The position includes ongoing account reconciliation support, dispute resolution, month-end closing assistance, and collaboration with internal and external stakeholders.

Responsibilities

• Lead the billing workflow and task assignments covering the end-to-end OTC billing process.
• Ensure all relevant data and reports are available in time to release final billings to customers.
• Review billing-related reports for accuracy, confirming proper supporting documents and approvals are in place.
• Liaise with internal and external customers, responding promptly to requests.
• Assist in resolving billing disputes and discrepancies.
• Maintain customer account and reconciliation updates.
• Prepare account reconciliations and ad-hoc management reports as requested.
• Assist with month-end closing and external/internal annual audits.
• Build a thorough understanding of financial reporting for AR and Revenue, including how it impacts the overall GL structure and systems.
• Assist with the implementation of internal controls within the OTC process, ensuring they are carried out properly and on time.
• Support the OTC Senior Manager with special projects and process improvements as assigned.

Requirements

• Knowledge of general accounting procedures, specifically related to OTC (Order to Cash) and Revenue.
• Ability to work accurately with frequent interruptions and shift priorities as needed.
• Ability to discern deliverables with urgency and meet deadlines.
• Self-motivated and adaptable to change.
• Organized with strong attention to detail.
• Ability to exercise discretion, maintain customer confidentiality, and uphold high integrity.
• Strong interpersonal and communication skills for interacting with external and internal stakeholders.
• Strong analytical and problem-solving skills.
• Strong computer and business solutions software skills; exposure to NetSuite is a plus.
• Flexible to work on cyclical shifts depending on work requirements and deliverables.