Accounts Receivable Specialist

Overview

Remote Accounts Receivable Specialist

This role manages day-to-day collections, including client outreach, monthly statements, and reconciliation of billing issues with internal teams. You’ll also serve as a reliable, relationship-focused point of contact for outstanding accounts.

Responsibilities

• Manage the day-to-day collections process for outstanding accounts
• Reach out to clients via email and phone to support payment and resolution of balances
• Send monthly statements
• Reconcile billing issues with internal teams (including Billing and Account Management)
• Serve as a relationship-focused point of contact for clients regarding outstanding accounts
• Work cross-functionally to keep billing and collections processes running smoothly

Requirements

• 1+ years of A/R and collections experience
• Hospitality mindset
• Comfortable speaking on the phone throughout the day while building client relationships and managing collections
• Strong Excel skills (required)
• Thrive working independently and navigating ambiguity
• Proficiency with remote work tools (Google Workspace, Slack, and Zoom)
• Strong critical-thinking skills to find creative solutions to day-to-day challenges
• Ability to follow detailed processes efficiently while staying organized

Preferred Qualifications

• Familiarity with Looker, Zendesk, or HubSpot

Compensation & Benefits

• Competitive hourly rate: $20–$26 per hour
• Premium Medical, Dental & Vision Coverage
  • Options for you and your family, with 100% of premiums covered for some plans
• Performance bonus: Monthly bonus tied to your impact
• Stock options included

Location

• Remote