Accounts Receivable Specialist

Overview

This position involves working with customers to help maintain their accounts in a current status and resolve outstanding issues. Work is performed under direction and supervision.

Responsibilities

• Contact residential and commercial customers by phone to resolve accounts receivable (AR) issues.
• Explain available options and work with customers to resolve past due amounts.

Requirements

• High school diploma or equivalent.
• 2+ years of commercial collection experience.
• Basic Excel spreadsheet skills.
• Strong organizational skills.
• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Ability to identify issues and act independently to resolve them.
• Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States.
• Applicants must not now, or at any time in the future, require sponsorship for an employment visa.

Preferred Qualifications

• 1+ years of 1st party collection experience.

Compensation & Benefits

Benefits include:

• Medical, dental, vision, accident, and critical illness insurance
• Company-provided short-term and long-term disability, life insurance, and AD&D
• 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)
• Paid Time Off (PTO), parental leave, and tuition reimbursement
• Wellness program, Employee Assistance Program (EAP), and Medicare support
• Referral program, employee discount programs, and propane savings