Accts Receivable Rep, Zoro Tools

Overview

This position is hourly and offers an anticipated base pay compensation range of $17.26 to $28.80. The role is remote.

The Accounts Receivable Cash Applications Specialist applies customer payments, reconciles cash receipts, and maintains accurate accounts receivable records. Working under general supervision, this role follows established procedures to resolve payment discrepancies, coordinate with customers and internal partners, and escalate exceptions as needed. The specialist also supports month-end close and process improvement work.

Responsibilities

• Apply customer payments—including ACH, wire, credit card, lockbox, and check payments—to the correct invoices in the ERP system.
• Reconcile bank activity, lockbox files, and payment platform records against daily cash receipts; investigate discrepancies using source documents.
• Research and resolve unapplied cash, short payments, overpayments, duplicate payments, and remittance discrepancies; escalate exceptions outside assigned authority.
• Prepare and post approved write-offs, discounts, deductions, and other adjustments within assigned authority; route items requiring approval to the appropriate owner.
• Maintain complete records of cash applications, adjustments, and account activity, following internal controls and segregation-of-duties requirements.
• Respond to customer and internal questions about payment status, account balances, and remittance application by phone and email.
• Partner with Collections and Customer Service to resolve account questions.
• Support month-end cash reconciliation, reporting, accounts receivable journal-entry documentation, process documentation, and assigned testing or data validation.

Requirements

• High school diploma or GED required.
• Two or more years of experience in a combination of Accounting, Credit, Collections, Customer Service, or Finance required.

Knowledge, Skills, and Abilities

• Experience processing or reconciling financial transactions in an ERP system or similar business application.
• Ability to research and resolve payment discrepancies using source documents and established procedures.
• Clear written and verbal communication with customers and internal partners.
• Ability to use spreadsheet, email, and document applications to record and communicate account information.
• Strong organization and follow-through; ability to prioritize daily work and meet deadlines.
• Accuracy, attention to detail, and problem-solving skills in a high-volume environment.
• Ability to work independently and collaboratively, follow documented controls, and escalate exceptions appropriately.
• Experience with high-volume cash application, lockbox processing, or multiple payment methods.
• Ability to work with NetSuite and Microsoft or comparable Google Workspace applications.

Compensation & Benefits

• Hourly position with an anticipated base pay range of $17.26 to $28.80.
• Medical, dental, vision, and life insurance coverage starts on day one of employment.
• Access to up to 50% of your paycheck based on hours worked before payday.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period; no employee contribution required.
• Employee discounts, parental leave, and other benefits.
• Safety shoes provided (where applicable).

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. The anticipated compensation range described above is subject to change, and compensation ultimately paid may be higher or lower than the range described above.

Location

Remote