Airline Revenue Accounting and Financial Operations Manager

Overview

This role supports revenue accounting and airline operations, including reconciliation, billing, refunds, reporting, and participation in month-end close activities. The position also contributes to process improvement, system implementations, and cross-training across accounting functions.

Responsibilities

Revenue Accounting & Airline Operations

• Reconcile daily lifted ticket activity and investigate discrepancies.
• Process Airline Clearing House (ACH) billings to partner airlines.
• Process Airlines Reporting Corporation (ARC) receipts and refunds from travel agencies.
• Review incoming Airline Clearing House (ACH) billings and resolve reconciliation differences.
• Process passenger refunds in accordance with company policies and industry regulations.
• Participate in interline and lost/damaged baggage proration and settlement processes.
• Verify expired ticket activity and prepare related monthly accounting entries.
• Ensure compliance with ARC, ACH, airline industry, and applicable regulatory requirements.
• Assist with revenue accounting procedures, controls, and system maintenance.

Billing & Accounts Receivable

• Prepare charter customer invoices in accordance with executed contracts.
• Monitor receivable balances and follow up on outstanding customer payments.
• Investigate billing discrepancies and coordinate resolutions with internal and external parties.

Financial Reporting & Month-End Close

• Prepare journal entries and account reconciliations as part of the monthly close process.
• Generate month-end financial, operational, and statistical reports.
• Assist in analyzing revenue trends, operational metrics, and financial results.
• Support maintenance and improvement of accounting procedures and internal controls.

Team Support & Process Improvement

• Cross-train across accounting functions and provide backup support for team members as needed.
• Assist with special projects and process improvement initiatives.
• Support system implementations, upgrades, and integrations involving reservation systems, accounting software, and revenue accounting platforms.
• Participate in testing, documentation, and training activities related to new processes and technologies.
• Perform other accounting and finance duties as assigned.

Requirements

• Bachelor’s degree in Accounting, Finance, or related field required.
• Minimum 5 years of airline, travel, transportation, or revenue accounting experience preferred.
• Experience with Airline Clearing House (ACH), ARC, ticket revenue accounting, refund processing, and/or airline settlement procedures preferred.
• Experience supporting month-end close and financial reporting activities.

Knowledge, Skills & Abilities

• Strong understanding of accounting principles and financial reporting.
• Proficiency in Microsoft Excel, Outlook, and Word.
• Experience with airline reservation systems and revenue accounting systems preferred.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to manage multiple priorities with minimal supervision.
• Excellent communication and organizational skills.
• Demonstrated ability to adapt to changing priorities and support multiple departments.
• Continuous improvement mindset with interest in automation and process enhancement.

Preferred Qualifications

• Experience supporting airline reservation systems and revenue accounting systems.
• Experience with ACH, ARC, ticket revenue accounting, refund processing, and/or airline settlement procedures.
• Experience supporting month-end close and financial reporting activities.

Compensation & Benefits

Benefits for full-time employees include:

• Medical, dental, and vision insurance
• Supplemental coverage options
• Company HSA contributions
• Competitive PTO plan
• 401(k)
• myIDTravel and ID90 flight perks

Location

Not specified in the provided job description.