AP/AR Lead

Overview

The organization is seeking an AR & AP Lead to oversee accounts receivable (AR) and accounts payable (AP) operations day to day. This role partners closely with two direct reports (an AR Expert and an AP Coordinator) and the wider Financial Operations team to keep records accurate, customers paying on time, and suppliers paid on time—so the organization can maximize donations.

Responsibilities

• Drive day-to-day AR and AP operations in partnership with the AR Expert and AP Coordinator and the wider Financial Operations team
• Prepare the monthly AR ageing report for the CFO and exec team, including a clear plan to pursue aged receivables
• Review the weekly payments file (including the Tipalti funding summary) before it is submitted for approval
• Identify “at risk” customer accounts early and loop in the customer-facing team for support
• Support accurate and timely month-end close; escalate one risk early to the Head of Financial Operations
• Work with the AP Coordinator to improve and tidy up a clunky step in the AP process
• Build and support KPI and reporting frameworks to keep stakeholders aligned and informed

Requirements

• Strong attention to detail, with the ability to reconcile data accurately and deliver reports without follow-up questions
• Comfortable working through detailed customer accounts while also stepping back to build KPIs and reporting
• Able to stay calm and effective around month-end deadlines, including:
  • Keeping AR and AP on track
  • Spotting risks early enough to act
  • Communicating clearly with stakeholders when priorities or plans need to change
• Leadership and coaching capability, including:
  • Leading a small, tight-knit team
  • Providing clear, kind feedback
  • Supporting team growth
  • Having difficult conversations when processes or stakeholder relationships need improvement

Preferred Qualifications

• Experience leading AR and AP processes, including month-end close and reporting
• Demonstrated ability to identify risk early and coordinate with cross-functional stakeholders

Compensation & Benefits

• Competitive, market-informed salaries
• Meaningful support towards healthcare for team members around the world
• Generous paid leave
• Tailored learning and development opportunities
• Free toilet paper

Location

• Team locations include Australia, the UK, the Philippines, China, and the US. The organization’s team is based in Australia, the UK, the Philippines, China, and the US.

Mission Context (Provided)

• The organization is an eco-friendly household essentials business that donates 50% of profits toward access to clean water and sanitation (including a contribution of over $20 million AUD as of June 2024). Over the next 5–10 years, it aims to increase annual donation tenfold.