AR Representative

Overview

This role involves performing a variety of routine accounting activities under general supervision, primarily focused on Accounts Receivable (A/R) functions. The position requires preparing and processing customer remittances, managing short pay (deduction) packets, and maintaining A/R records using the MEI System and SAP. The individual will provide administrative support to other departments and maintain direct contact with customers, brokers, and internal teams to resolve disputes.

Responsibilities

• Prepare and process daily cash remittance data for input into SAP.
• Obtain and maintain backup documentation for short payments.
• Independently resolve disputes regarding amounts due with customers and other departments.
• Copy, scan, assemble deduction packets daily, and attach them in MEI.
• Perform or assist with deduction offsets and maintain deduction logs.
• Manage the flow of deductions into and out of MEI.
• Verify payments from Cash in Advance customers and release orders accordingly.
• Provide support to the A/R Department and Manager as needed.
• Assist with Accounts Receivable special projects.
• Review customer accounts for unapplied cash or credit memos.
• Collaborate with other departments to resolve cash application issues.
• Assist with Co-Pack billing and auditing.
• Support preparation of Broker Packets and miscellaneous reports.
• Gather data and manually prepare miscellaneous invoices.
• Maintain confidentiality of customer information and exercise discretion in interpersonal contacts.
• Contribute ideas for improving departmental processes.

Requirements

Knowledge and Skills

• Advanced proficiency in Microsoft Office applications.
• Experience with business support software such as SAP.
• Excellent verbal and written communication skills.
• Detail-oriented and self-motivated with initiative.
• Ability to perform basic office functions including faxing, 10-key, scanning, and copying.

Abilities

• Proven ability to manage relationships with external and internal customers and brokers.
• Ability to process customer deductions in a timely manner.

Education and Experience

• Bachelor’s degree in Accounting or equivalent experience.
• 3-5 years of Accounts Receivable experience, including a minimum of 2 years in the food and/or consumer product industry.

Physical and Safety Requirements

• Ability to tolerate extended periods of sitting at a desk.
• Work environment includes ambient noise louder than a traditional office setting.

Location

Not specified.