AR Specialist (remote)

Overview

A well-established dermatology organization with over 50 years of experience and more than 250 clinicians across 110+ locations in seven states is seeking an Accounts Receivables (AR) Specialist. This role focuses on managing insurance collections and follow-up to maximize cash collections under the supervision of the AR Manager.

Pay range: $19-23 per hour, depending on experience

Hours: Monday to Friday, 8:00 AM - 4:30 PM

Location: Remote position; candidates must reside in one of the following states: PA, MD, VA, NC, TN, GA, FL.

Responsibilities

• Perform all aspects of insurance follow-up and collections, including telephone calls and accessing payer websites.
• Identify root causes of denials, categorize denial reasons, and coordinate with clinics or management to implement process improvements.
• Ensure consistent and timely communication regarding reimbursement issues.
• Resolve complex or aged accounts with minimal assistance, including payment research and recoups, documenting collection activities thoroughly.
• Review account information and system applications to determine appropriate next steps.
• Verify claims adjudication using relevant resources and applications.
• Contact patients via telephone, electronic communication, or letters to obtain additional information as needed.
• Edit claims to comply with billing guidelines for electronic submission.
• Manage and maintain individual work lists and inventories, complete reports, and resolve high-priority and aged accounts.
• Stay informed about changes in procedures and laws related to specific insurance carriers or payers.
• Communicate issues effectively to management and develop solutions for payer, system, or escalated account problems.
• Perform other duties as assigned by management.

Qualifications

• Minimum of 3 years of experience in a healthcare accounts receivable business setting.
• High school diploma or equivalent required.

Compensation & Benefits

Full-time employees (working at least 30 hours per week) are eligible for benefits including:

• Medical, dental, and vision insurance (effective the first of the month after start date)
• Short-term and long-term disability insurance
• Voluntary life insurance (employee, spouse, and child)
• Critical illness and hospital indemnity insurance
• Company-provided basic life and AD&D insurance
• Paid time off and paid holidays
• Retirement savings account
• Employee discounts on cosmetic services and products

Location

This is a remote position; applicants must reside in Pennsylvania, Maryland, Virginia, North Carolina, Tennessee, Georgia, or Florida.