Overview
This role is based in the BSV organization and focuses on Process Invoicing expertise. The Process Invoicing Process Expert participates in or leads the achievement of service levels and key measurement targets, delivering high-quality, cost-effective service that drives business outcomes.
Responsibilities include ensuring customer-focused and compliant service delivery through frictionless finance, standard practice processes, technologies, and methodologies that support innovation and process improvements. This role also manages daily contract operations, including operational and finance issues, and ensures operations are run according to budget. The expert will build and develop the team and handle more complex transactions across invoice processing activities, ensuring effective resource usage in service delivery.
Responsibilities
- Ensure efficient and accurate processing of vendor invoices/freight invoices and employee claims in adherence with client policy and procedures
- Receive, scan, and save/post invoices in the ERP
- Verify withholding tax and VAT, and resolve discrepancies
- Process invoices including PO / Non-PO and debit/credit notes
- Perform 2-way Match & 3-way Match
- Check approvals, ensure timely payments, capture discounts, verify calculations, double-check GL codes, and enter invoices for payment
- Create and take action on month-end accounts payable reports
- Manage email workflows and apply ERP knowledge
- Prepare various reports as required by process and client needs
Requirements
- Expert knowledge of process, policies, and desktop procedures within the engagement
- Ability to identify simple improvement ideas that add value to day-to-day operations within the scope of remit
- Willingness to keep abreast of technological developments in process specialization
- Adhere to ISMS (Information Security & Management Systems) regulations and policies
- Use specific, simple analytical models and tools relevant to the situation
- Read and interpret analytical reports and apply sound logic to tasks undertaken
- Understand that individual performance (efficiency and effectiveness) impacts overall engagement performance
- Be prepared to flag issues and ask for help in areas of uncertainty/volatility (e.g., changes in controls, resourcing, or delivery model)
- Work as an individual contributor as part of a team with a focused scope of work
Compensation & Benefits
- Flexible work arrangements, including remote work, flexible work hours, or alternative work schedules to support work-life balance
- Career growth support through career growth programs and diverse professional opportunities
Location
- Based in BSV organization