Associate, Client Accounting - Creators

Overview

This role is part of the organization’s Finance Client Accounting team. An Associate, Client Accounting, is assigned to a specific department and serves as the primary point of contact for accounting matters related to that department. The position supports accurate, timely client booking information in a GAAP-compliant environment and provides reporting to agents and internal stakeholders.

This position is remote.

Responsibilities

• Meet with assigned agents regularly (2+ times per month) and their assistants weekly to ensure booking data and reports are complete and accurate.
• Enter and maintain client bookings, reviewing data for accuracy and completeness while considering revenue recognition standards.
• Review new client bookings and modify existing bookings as needed to reflect updated performance dates.
• Prepare and follow up on outstanding invoices; work directly with buyers to confirm payment status and resolve delays.
• Follow up with clients on commissions owed and coordinate the collection and processing of those payments.
• Ensure client payments are collected and processed promptly and accurately, in compliance with applicable legal and tax requirements.
• Serve as a liaison between clients, agents, and managers to ensure clear communication and timely resolution of accounting and payment matters.
• Handle client accounting inquiries directly, including questions about invoices, statements, debits, commissions, and payment status.
• Coordinate with counterparts at other companies as necessary to complete booking details and resolve billing or payment discrepancies.
• Provide regular reporting to managers to support forecasting, collections, and insights into client performance.
• Coordinate with the Cash Management team to ensure payments are applied to the correct bookings and accounts.
• Apply accrual accounting, contract administration, and systems knowledge to identify opportunities to improve client booking, billing, and payment processes.
• Establish and monitor quality metrics; continuously seek process improvements for tracking client bookings.
• Build and maintain long-term relationships based on trust, responsiveness, and confidentiality.
• Assist with ad hoc requests and other accounting-related projects as needed.

Requirements

• Bachelor’s degree required; degree in Accounting, Finance, Business, or a related field preferred.
• 3+ years of any accounting experience.
• Entertainment experience preferred.
• Prior experience in a customer service-focused role.
• Highly organized with strong attention to detail.
• Self-motivated and tenacious; proactive persistence and follow-up required.
• Proficient in Excel and Outlook.
• Strong attention to detail and ability to handle very high volume of transactions.
• Strong verbal and written communication skills.
• General understanding of fundamental accounting principles.
• Solid relationship-building skills and ability to interact with individuals at all levels (including management).
• Ability to manage multiple tasks, balance competing priorities, and adapt to shifting deadlines while maintaining accuracy and adhering to established processes and procedures.
• High-energy, strong work ethic; able to work independently and collaboratively.
• Experience with financial & enterprise systems such as NetSuite preferred.

Compensation & Benefits

• Salary range: $72,500 to $75,000, commensurate with experience and skills.

Location

• Remote