Billing and Collections Clerk

Overview

Full-Time Billing & Collections Clerk position based in Phoenix, AZ.

• Schedule: Monday – Friday, 8:00 AM – 5:00 PM
• Travel: None
• Salary Range: $19.00 – $24.00 per hour

Responsibilities

• Prepare, verify, and send accurate invoices as part of the daily billing pipeline.
• Contact clients to resolve billing discrepancies, answer questions, and secure timely payments.
• Monitor aging accounts over 30 days and partner with the Accounting Manager to resolve complex payment disputes.
• Ensure the security and confidentiality of financial files while maintaining organized records.
• Assist with audits and complete essential clerical tasks to support ongoing financial operations.

Requirements

• Education: High school diploma (or equivalent) required.
• Experience: Minimum of two years of on-the-job experience in accounts receivable and/or collections preferred.

Qualifications

• Ability to add, subtract, multiply, and divide using whole numbers, decimals, fractions, and compute rates and percentages.
• Knowledge of multiple software programs, including (but not limited to) Great Plains, Microsoft Word, Outlook, Excel, and the Internet.
• Ability to follow instructions and accurately respond to management direction.
• Demonstrated high accuracy when preparing and entering financial information; actively looks for ways to improve and monitors own work for quality.
• Exceptional communication skills, including conveying information accurately, listening effectively, and asking clarifying questions.
• Ability to work independently, prioritize tasks, and use time efficiently.
• Ability to maintain confidentiality.
• Ability to stay focused and concentrate under normal or heavy distractions.
• Ability to work well under pressure and/or strict deadlines.
• Ability to promote a positive, team-oriented environment.
• Ability to manage change, delays, or unexpected events appropriately.
• Ability to follow company policies and procedures in effect at time of hire and as they may change or be added from time to time.

Language / Communication Skills

• Ability to write clearly and informatively to all required audiences and edit for appropriate spelling and grammar.
• Ability to respond professionally to inquiries or complaints from customers, regulatory agencies, upper management, and/or members of the business community.

Compensation & Benefits

• Pay: $19.00 – $24.00 per hour

Location

Phoenix, AZ

Equal Opportunity Employment

An Equal Opportunity Employer that provides equal opportunity to all qualified applicants for all positions without regard to protected characteristics, including protected veteran status, qualified individuals with disabilities, race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other status protected under local, state, or federal laws.