Billing Assistant

Overview

Billing Assistant (Remote)

Competitive compensation with premium medical, dental, and vision coverage.

Responsibilities

• Process a high volume of invoices accurately and efficiently using a fast-moving billing dashboard.
• Research discrepancies and identify patterns in billing errors.
• Make real-time judgment calls to resolve billing issues.
• Communicate clearly and collaborate with billing associates and the billing manager to address issues and maintain workflow.
• Support cross-functional projects and contribute to improving billing processes.
• Utilize modern billing, legal technology, and operations tools.

Requirements

• Minimum 1 year of experience in a high-volume, fast-paced environment requiring critical thinking and attention to detail.
• Strong work ethic with a commitment to speed and accuracy.
• Ability to quickly learn new systems and proficiency with tools such as Google Workspace, Slack, Zendesk, or similar platforms.
• Availability to work 12:00 PM to 8:30 PM Pacific Time, including one mandatory Saturday per month.

Preferred Qualifications

• Experience in court reporting, legal billing, or startup environments is a plus.

Compensation & Benefits

• Hourly pay range: $20–$23.
• Stock options included.
• Premium medical, dental, and vision coverage with 100% of premiums covered for some plans.
• Opportunities for career growth and advancement.

Location

• Remote position requiring overlap with Pacific Time working hours.

Additional Information

• The employer is an equal opportunity organization and does not discriminate based on legally protected characteristics.
• Applicants requiring accommodations for interviews or website access can request assistance.
• Background checks are conducted only after an offer is extended.
• Communication regarding the hiring process will come from official company email addresses or authorized recruiting platforms.
• AI-assisted tools may be used to identify and prioritize candidates, but all hiring decisions are made by the People team.