Billing & Collections Specialist

Overview

An established national healthcare organization specializing in prenatal, neonatal, and pediatric services is seeking a Billing & Collections Specialist. This role requires strong financial acumen and financial modeling skills to support billing and collection functions.

Responsibilities

• Ensure timely and accurate invoicing in line with industry best practices.
• Reduce and maintain unbillable balances month over month to meet target goals.
• Minimize and maintain collection balances through timely and accurate issue resolution.
• Analyze and identify trends and track customer behaviors.
• Assist in process improvement initiatives, including standardization and documentation.
• Support month-end close activities related to billing and collections.
• Collaborate with various internal departments and external customers.
• Foster a culture of accountability to achieve operational excellence.
• Provide daily and weekly operational analysis to management and team members.
• Assist with internal and external audit requests related to billing and collections.
• Perform additional duties and special projects as assigned, demonstrating flexibility.

Requirements

Education and Experience

• Bachelor’s degree in Accounting, Finance, or a related field, or equivalent experience.
• Minimum of 3 years’ experience in billing, cash application, and collections.
• At least 1 year of experience implementing process improvements.

Skills and Knowledge

• Excellent interpersonal, written, and verbal communication skills.
• Detail-oriented with strong analytical abilities and commitment to quality and continuous improvement.
• Results-driven with a proven track record.
• Strong organizational and time management skills to meet deadlines.
• Ability to adapt quickly in a fast-paced environment and manage change effectively.
• Capable of working independently and as part of a team.
• Experience working cross-functionally with diverse teams.
• Ability to build relationships across organizational levels.
• Leadership skills to motivate others and support organizational goals.
• Ability to maintain confidentiality and meet commitments.

Software

• Proficient in Microsoft Office, especially Excel (including Pivot Tables and V-lookups).

Compensation and Benefits

The organization offers a comprehensive benefits package designed to support employees' health and well-being, including:

• Medical, dental, and vision insurance
• Life and disability insurance
• Healthcare and dependent care flexible spending accounts (FSAs)
• Health savings accounts (HSAs)
• 401(k) retirement plan
• Employee stock purchase program

Some benefits are provided at no cost, while others require employee cost-sharing. Voluntary plans are also available through payroll deductions.

Location

This is a national organization; specific location details will be provided during the hiring process.