Billing & Financial Operations Specialist

Overview

This role supports Billing & Financial Operations for a remote team based in the United States. You will manage the invoicing lifecycle—ensuring supplier invoices are received, reviewed, processed, and billed accurately and on time—while partnering with internal teams and external stakeholders to resolve billing inquiries and support process improvements.

Responsibilities

Manage Billing and Invoice Processing

• Monitor the timely receipt of fuel and non-fuel supplier invoices.
• Review and validate supporting documentation, including fuel tickets, supplier invoices, pricing, tax information, and related records.
• Process billing transactions accurately and efficiently within internal systems.
• Ensure customer invoices are generated and distributed on schedule.
• Maintain accurate documentation and records related to the billing process.

Support Internal and External Stakeholders

• Serve as a primary point of contact for billing and invoicing inquiries.
• Respond professionally and accurately regarding invoice status, delays, billed and unbilled transactions, and supporting documentation.
• Collaborate with Commercial, Supply, Accounting, Accounts Payable, Sales, and other internal teams to resolve issues and support business needs.
• Support requests from external customers, suppliers, and auditors.

Analyze and Resolve Issues

• Research pricing discrepancies and billing exceptions.
• Collaborate with Vendor Reconciliation and Pricing teams to resolve invoice-related issues.
• Track and manage exception reporting, including invoices on hold and unresolved transactions.
• Ensure compliance with company policies and regulatory requirements.

Drive Continuous Improvement

• Identify opportunities to improve efficiency, accuracy, and automation within financial operations processes.
• Support testing and implementation of system enhancements and process improvements.
• Contribute ideas that improve workflows, information flow, and overall customer experience.
• Assist with training and knowledge sharing as subject matter expertise develops.

Requirements

• 2+ years of experience in financial operations, billing, invoicing, accounts receivable, accounting support, or a related business operations role.
• Strong English communication skills (B2 level or above).
• Proficiency with Microsoft Office, particularly Excel.
• Experience working with ERP, invoicing, or financial management systems.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time management skills.
• Ability to manage competing priorities in a fast-paced, deadline-driven environment.
• Strong analytical and problem-solving abilities.
• Ability to work independently while collaborating effectively within a team.

Preferred Qualifications

• Experience supporting invoicing, billing, or financial operations in a multinational environment.
• Experience with fuel, energy, logistics, transportation, or related industries.
• Exposure to process improvement, automation initiatives, or systems testing.
• Knowledge of accounting principles and financial controls.

Compensation & Benefits

• Remote work environment
• Comprehensive medical, dental, and vision coverage
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• 401(k) with company match
• Generous paid time off program
• Paid holidays
• Company-paid life insurance and disability coverage
• LinkedIn Learning and professional development resources
• Employee Assistance Program
• Additional voluntary benefits including accident, critical illness, legal, and identity protection plans

Location

US Remote