Billing Operations Analyst

Overview

This role supports month-end close for billing operations, firmwide billing metrics reporting, and the development of new billing reports in partnership with the Financial Systems team. The position serves as a liaison among billing operations, the billing department, firm leadership, and IT, with responsibility for the integrity of billing data and process improvements across billing systems.

Responsibilities

• Own key components of the month-end close for billing operations, including pulling, validating, and compiling month-end reports; distribute reports to management and other stakeholders on a set schedule.
• Develop and maintain monthly reports on billing performance, WIP aging, and prebill accuracy; flag trends and areas of concern to management.
• Partner with the Financial Systems team to design, build, and launch new billing reports and dashboards.
• Draft business and data requirements for new or enhanced reports; review mockups and specifications with the Financial Systems team.
• Test and validate new and updated reports against source data before release.
• Coordinate rollout of new reports, including end-user training, documentation, and post-launch support.
• Prepare and distribute quarterly independent contractor reports; confirm accuracy and completeness of contractor billing and payment data for compliance purposes.
• Draft business requirements for billing system enhancements and projects submitted to IT; participate in user acceptance testing (UAT) for system changes, upgrades, and new functionality.
• Recommend process improvements to increase efficiency and accuracy of billing workflows.
• Serve as a resource to the billing and business coordinator team on billing processes, systems, and procedures; research and resolve escalated billing items.
• Maintain confidentiality of sensitive firm and client information.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent experience.
• 5+ years of experience in billing operations, revenue accounting, or a related finance function.
• Experience with Aderant, BillBlast, InTapp, and Prebill Viewer.
• Working knowledge of billing and WIP concepts, including prebills, WIP aging, and write-offs.
• Strong Excel skills and expertise in Smartsheet creation.
• Strong analytical and problem-solving skills with close attention to detail and data accuracy.
• Excellent written and verbal communication skills, with the ability to interact professionally with attorneys and firm leadership.
• Ability to work independently and to meet recurring monthly and quarterly deadlines.
• Ability to collaborate with finance, billing, IT, and attorney groups.
• Process-oriented approach with a focus on continuous improvement.

Preferred Qualifications

• Law firm experience in billing or a related finance function.

Compensation & Benefits

Wage Transparency (Remote)

The pay range for this remote position varies by location. Pursuant to the applicable state and local regulations the pay range for each location is listed below. Actual compensation is contingent on relevant experience, education, skills, and other job-related factors as permitted by law. This role is also eligible for performance-based bonuses and the benefits described below.

The employer is a multi-state employer. The pay ranges listed reflect compensation for the specific location identified. For roles performed in locations not listed, compensation will be determined based on the applicable location for the position. The application deadline for this position is 12/31/2026.

• California: Pay range $68,831 to $111,036
• Colorado: Pay range $73,158 to $100,592
• Connecticut: Pay $76,702 to $105,466
• Illinois: Pay range $76,702 to $105,466
• Jersey City, New Jersey: Pay range $80,754 to $111,036
• Nevada: $66,726 to $91,749
• Maryland: Pay range $68,831 to $94,643
• Massachusetts: Pay range $80,754 to $111,036
• Minnesota: Pay range $68,831 to $94,643
• New Jersey: Pay range $80,754 to $111,036
• New York City, New York: Pay range $80,754 to $111,036
• New York State: Pay range $80,754 to $111,036
• Ohio: Pay range $66,726 to $91,749
• Rhode Island: Pay range $66,726 to $91,749
• Washington, D.C.: Pay range $76,702 to $105,466
• Washington (State): Pay range $76,702 to $105,466

Benefits

• Paid Time Off
• Paid Sick Leave
• 401(k) matching program
• Profit Sharing
• Paid Holidays
• Paid Parental Leave
• Affordable Health and Life Insurance including Dental & Vision coverage
• Health Savings Account / Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses
• Tuition Reimbursement
• Employee Assistance Program

Location

Remote position. Pay range varies by location as listed above.

Equal Opportunity Employer Statement

Equal Opportunity Employer.