Billing Specialist

Overview

This position supports accounts receivable activities including billing and collections for the ELSE Division. The role involves managing and analyzing accounts receivable data to ensure accurate financial reporting and compliance with relevant accounting standards and established best practices.

Responsibilities

• Review contracts and project information to ensure accurate billing, invoicing, and compliance with client requirements.
• Prepare and process invoices, change orders, and other billing-related transactions in accordance with contractual terms and established deadlines.
• Analyze billing data, project ledgers, and accounts receivable records to ensure accuracy, completeness, and compliance with company policies and accounting standards.
• Monitor customer payments, reconcile accounts, and collaborate on collections activities to reduce outstanding balances and resolve discrepancies.
• Support customer dispute resolution by researching account issues and providing timely reporting and account summaries.
• Perform quality checks and financial analyses to identify trends, resolve variances, and maintain the integrity of financial data.
• Maintain accurate records and supporting documentation for billing, collections, and accounts receivable activities.
• Support internal and external audits by ensuring financial records and documentation are complete, accurate, and readily accessible.
• Manage customer billing portal activities, including invoice submissions and maintenance of account information.
• Partner with internal stakeholders, project teams, and customers to ensure effective communication and a positive customer experience.

Requirements

• High school diploma or GED required.
• Associate's or bachelor's degree in Accounting, Finance, Business, or a related field preferred, or an equivalent combination of education and experience.
• 1+ years of experience in accounts receivable, billing, or a related financial operations role.
• Experience reviewing contracts, interpreting billing requirements, and preparing customer invoices.
• Proficiency with Microsoft Office Suite, particularly Excel, Outlook, and Word.
• Experience working with ERP systems and finance-related software.
• Familiarity with customer invoicing portals and electronic billing processes.
• Strong analytical, problem-solving, and critical-thinking skills with a high attention to detail.
• Effective verbal and written communication skills with the ability to collaborate across teams and interact professionally with customers.
• Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.

Compensation & Benefits

• Expected base salary range: $47,840 to $56,160 annually (USD).

Benefits (eligible US employees)

• Health, Life & Disability
  • Choice between two medical plan options: a PPO plan called the Copay Plan or a High-Deductible Health Plan (with a Health Savings Account) called the High-Deductible Plan
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D – 100% employee paid up to maximums
  • Short Term Disability – up to 26 weeks – Company paid
  • Long Term Disability – 60% of pay – Company paid (ability to “buy-up” to 66 2/3% of pay)
  • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
  • Parental Leave – up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program
• Retirement
  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)
• Time off
  • 11 paid holidays
  • Administrative hourly non-exempt positions provided vacation under a Paid Time Off policy

Equal Employment Opportunity / Accommodation

• This employer is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities.
• All qualified applicants will receive consideration for employment without regard to protected characteristics.
• Protected Veterans and Individuals with Disabilities may request reasonable accommodation if unable or limited in accessing the employer’s career site due to disability.
• Applicants may request a review of the plan of a particular facility between 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an HR representative.

Reports To

Financial Analyst