Billing Specialist

Overview

This role involves supporting the accounts receivable process to ensure timely payment for goods and services provided to clients. The position is fully remote.

Responsibilities

• Prepare, post, verify, and record customer payments and transactions related to accounts receivable.
• Create invoices following company procedures; submit invoices, AIA billings, and lien waivers to customers by monthly deadlines.
• Maintain and update customer records, including changes in name, address, mergers, or mailing details.
• Draft correspondence for past-due accounts and collections; identify delinquent accounts by reviewing files and contact customers to request payment.
• Research customer discrepancies and past-due amounts; collaborate with staff to resolve issues.
• Assist in generating and distributing monthly billing statements via mail or email.
• Support the Accounting Manager during financial and bank audits by providing requested information.
• Copy, file, and retrieve accounts receivable materials as needed.
• Maintain onsite financial records from legacy platforms in a log book.
• Perform other related duties as assigned.

Essential Functions

• Cash application and collections
• Invoice creation and submission of invoices and/or AIA billings
• Use of office equipment to complete tasks
• Timely and professional correspondence via email and phone
• Assist with answering phones as needed

Requirements

• Must have a Notary Public certification or be willing to obtain one within 60 days of employment.
• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite or related software and other accounting software programs.
• Ability to operate office equipment such as computers, 10-key calculators, and copiers.
• Ability to work independently in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Ability to anticipate work needs and interact professionally with customers.
• Ability to sit for prolonged periods working at a computer.
• Ability to lift up to 15 pounds occasionally.

Compensation & Benefits

• Salary range: $45,000 to $57,000 per year
• Health, dental, and vision insurance
• Short-term and long-term disability coverage
• Employee Stock Ownership Plan (ESOP)
• 401(k) plan with company matching
• Paid time off and 8 paid holidays annually

Location

• Fully remote position