Billing Specialist

Overview

This is a fully remote role within the United States.

The organization is seeking an experienced Billing Specialist to support the Finance organization. The Billing Specialist will be responsible for accurate and timely billing for new contracts, renewals, and contract amendments, and will partner cross-functionally to ensure timely month-end close.

This posting is for an existing vacancy.

Responsibilities

• Generate and process customer invoices, credits, and adjusting invoices to co-term subscriptions
• Review new and existing contracts to determine invoicing needs and ensure contracts meet company policy
• Work independently with sales personnel (including management) to discuss inconsistencies and other issues with new deals
• Partner closely with the Renewals Team on renewal invoicing, churns, and unwind and rebill inquiries
• Assist internal and external customers with billing inquiries in a timely and accurate manner using Salesforce (cases) and Google Chat
• Support month-end/year-end closing, audits, and other ad-hoc accounting projects as needed
• Work with the billing manager and revenue accounting manager to identify risks and establish improved internal processes

Requirements

• Positive attitude and strong desire to contribute as an essential member of the team
• Authentic focus on quality service for internal and external stakeholders
• Ability to multitask and prioritize while maintaining a high attention to detail
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and within a team

Preferred Qualifications

• Minimum of 5+ years of experience in a SaaS Billing role (strongly preferred)
• Experience managing a large book of business with high volume of billables
• Preferred working knowledge of:
  • Office Suite (Word, Excel, PowerPoint)
  • Salesforce (SF Billing is a plus), NetSuite, Gmail, Adobe, Avalara
  • General understanding of Accounts Receivable procedures
• Strong background with online software (SaaS) products and services

Compensation & Benefits

• Comprehensive benefits package (medical, dental, vision, etc.) for full-time employees
• Generous PTO to support work-life balance
• 401K matching
• 12-week paid parental leave
• Remote working opportunities
• Supportive leadership and autonomy to grow and define your career path
• Inclusive and diverse environment

Location

Fully remote within the United States.

Additional Information

The organization may include Artificial Intelligence (AI) screening for keywords and minimum qualifications as part of the hiring process. Recruiters review all results.

The employer does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, protected military status, or other non-merit factors.