Billing Specialist I

Overview

This role involves managing and processing billing activities for clients, including handling invoices, reconciling payments, and addressing billing issues and inquiries.

Responsibilities

• Enter daily premium deposits and validate balanced debits
• Audit and research incoming checks
• Issue premium refunds as needed
• Serve as the primary contact for external customer correspondence
• Assist with customer service duties such as generating past due calls, processing changes, and handling information or data entry requests
• Prepare monthly invoices for external vendors/carriers
• Enter payments and track past due payments
• Communicate with customers regarding past due vendor/carrier payments and log information
• Accurately process and reconcile premium payments at an employee policy level following company guidelines

Requirements

• High School Diploma or GED
• 0 to 2 years of related experience

Compensation & Benefits

• Hourly pay range: $18.19 - $26.29 (based on corporate location in Lake Forest, Illinois)
• Final salary offer determined by location, qualifications, experience, skill set, and other relevant factors
• Potential eligibility for bonus
• Comprehensive benefits package including health, dental, vision insurance; life insurance; FSA and HSA; 401(k) plan; Employee Assistance Program; back-up care for children, adults, and elders; and various health and wellness initiatives
• Wellness program participation may reduce insurance premiums

Location

Lake Forest, Illinois