Billing Specialist II

Overview

A media organization is seeking a Billing Specialist II to manage billing processes for all newspaper properties owned by the company. This role involves handling rating, billing, custom contracts, special pricing, contract entry, and adjustments.

Responsibilities

• Generate advertising billing files for assigned properties, ensuring data accuracy before submission
• Perform month-end billing processing
• Serve as the subject matter expert in ad rating using the Mactive system
• Manage "wrong rate" and "rating error" queues in Mactive and release ads to print
• Review contracts and rates entered by the Shared Services Center as part of internal audits
• Act as the primary contact for local advertising departments regarding billing issues
• Transmit statement files for electronic invoicing
• Research and resolve complex billing discrepancies and internal inquiries
• Coordinate system testing, software upgrades, and provide data entry training for new team members
• Assist with unapplied payments and financial adjustments
• Support departmental cleanup projects, standardization efforts, and documentation audits

Requirements

• Knowledge of accounting processes and operational controls
• Ability to read and understand written instructions, correspondence, and financial documents
• Experience writing and organizing professional correspondence, primarily via email
• Proficiency in creating Excel spreadsheets with formulas
• Strong problem-solving skills to manage practical variables in non-standardized situations
• Minimum of an Associate’s degree; Bachelor’s degree in business highly preferred
• Technical expertise with PC tools, especially Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
• Familiarity with automated billing systems, ideally Mactive and/or PBS
• 3 to 6 years of billing or business experience
• Accurate 10-key data entry skills

Compensation and Benefits

• Hourly wage range: $21.00 - $21.50, based on factors such as geographic location, education, work experience, time in role, and certifications
• Eligible employees receive benefits including medical, dental, life and disability insurance, 401(k), paid time off, and select paid holidays (subject to eligibility)

Location

• Position based in Willoughby, Ohio

Additional Information

• Continuous recruitment until the position is filled
• A full pre-employment background check is required and must be passed as part of the selection process

Equal Opportunity

This employer is an equal opportunity organization. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.