Billing Specialist

Overview

This role involves managing customer billing processes with a focus on accuracy, compliance, and maintaining strong relationships with internal and external stakeholders. The position is primarily work-from-home with occasional in-office requirements.

Responsibilities

• Review and understand customer contractual agreements to ensure compliance.
• Invoice and cost customer work within 24 hours of completion.
• Verify billing reconciliations, reports, and required forms for timely and accurate completion.
• Communicate with customers to confirm invoice receipt and address any outstanding concerns.
• Maintain a 95% accuracy rate in billing processes and ensure timely submission of invoices.
• Organize and maintain a detailed and accurate billing database.
• Collaborate with internal teams and external stakeholders to ensure clear communication and alignment.
• Resolve billing-related issues promptly and efficiently.

Requirements

• Minimum 2 years of experience in the construction industry.
• At least 2 years of experience with revenue billing, preferably related to contracted or project bid work.
• Knowledge of billing principles and financial compliance best practices.
• Exceptional attention to detail and organizational skills.
• Strong communication and problem-solving abilities.
• Proficiency with accounting software, Microsoft Office Suite, and Excel.
• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.

Preferred Qualifications

• Certifications in financial management or billing (e.g., CB, CPA) are a plus.
• Familiarity with construction, stormwater, or hydro-excavation industries is highly desired.

Compensation & Benefits

• Hourly wage: $27-32
• Comprehensive benefits including medical, vision, long-term disability, life insurance, and employee assistance program.
• 401(k) retirement plan with up to a 4% company match.
• Paid vacation, sick/safe leave, and holidays.
• Primarily work-from-home schedule with occasional in-office presence required.

Location

Primarily remote with occasional in-office attendance as needed.