Billing Specialist

Overview

A remote opportunity is available for a Billing Specialist responsible for accurate and timely billing of administration charges to clients. This role collaborates with configuration, finance, client banking, client experience, and eligibility teams to ensure all bills meet company standards and client expectations.

Responsibilities

• Examine, troubleshoot, and create monthly bills by the required due date for assigned groups.
• Maintain assigned group workload to ensure all monthly bills are sent timely and error-free.
• Review billing inconsistencies, errors, or problems and make necessary corrections before releasing bills to clients.
• Follow established processes for generating or updating client billing distribution lists, billing templates, and bill styles.
• Review rates to ensure all charges are billed accurately, including mid-year rate changes, annual renewals, and new groups.
• Utilize approved storage systems and naming conventions to file monthly bills and related documents.
• Monitor production metrics provided by leadership throughout the month.
• Meet assigned goals and metrics related to monthly billing.
• Review incoming quality audits within required turnaround times and meet monthly quality audit goals.
• Respond professionally and promptly to billing inquiries.
• Communicate with clients and internal departments to resolve billing questions and issues.
• Participate in required training, meetings, coaching sessions, and team huddles.
• Perform other duties and projects as assigned.
• Adhere to HIPAA guidelines in all tasks.

Requirements

• High School Diploma or GED.
• 2-3 years of client billing or accounts receivable experience, or an equivalent combination of education and experience.
• High level of accuracy and attention to detail.
• Strong technology skills, including proficiency with Microsoft products.
• Ability to interpret large amounts of data and understand transactions.
• Strong verbal and written communication skills.
• Ability to collaborate effectively with other departments as a team player.

Compensation & Benefits

• Multiple health plan options.
• Company-paid employee premiums for dental, vision, short-term and long-term disability, plus life insurance.
• Parental leave policy.
• 20 days of paid time off to start, plus 10 paid holidays.
• Tuition reimbursement.
• 401(k) company contribution.
• Professional development and continuous learning opportunities.
• Opportunities to participate in diversity and inclusion initiatives.

Location

• This position is 100% remote.