Overview
A fully remote accounting and advisory firm specializing in serving veterinary hospitals across the United States is seeking a Bookkeeping Division Specialist. This firm supports hundreds of veterinary practice clients nationwide and is known for strong client relationships, operational excellence, and a modern approach to outsourced accounting and advisory services.
This role offers an opportunity to build strong client relationships, contribute to a collaborative and fast-growing team, and work within a niche industry supporting veterinary professionals.
Responsibilities
Client Relationship Management
- Serve as the primary bookkeeping contact for assigned clients, maintaining consistent communication and responsiveness.
- Respond to all client inquiries within 24 hours, providing proactive updates and clear timelines.
- Build and maintain strong client relationships through professionalism, organization, and consultative support.
- Participate in quarterly client conversations focused on operational and financial discussions.
Bookkeeping & Financial Reporting
- Manage at least 10 full-service bookkeeping client relationships.
- Perform ongoing QuickBooks Online (QBO) bookkeeping and account maintenance.
- Complete monthly reconciliations for bank accounts, credit cards, loans, payroll, and related accounts.
- Prepare and finalize monthly financial reporting packages and supporting documentation.
- Ensure month-end reporting is completed accurately and delivered by the 15th of each month, contingent upon timely client submissions.
- Review "Ask My Accountant" balances and resolve outstanding bookkeeping items prior to finalizing reports.
Client Onboarding & Implementation
- Assist with onboarding new clients, including QuickBooks Online setup, chart of accounts implementation, account linking and integrations, and initial bookkeeping cleanup and reconciliations.
- Participate in onboarding meetings and ensure all required documentation and access requests are completed timely.
Workflow & Process Management
- Utilize workflow systems to manage bookkeeping deliverables, review points, and reporting deadlines.
- Maintain organized documentation, reporting templates, and financial records.
- Collaborate with leadership and team members to improve efficiency, consistency, and client experience across the bookkeeping division.
Team Collaboration & Communication
- Attend team meetings, training sessions, and monthly webinars.
- Collaborate closely with leadership and advisors to ensure seamless client support and service delivery.
- Escalate workflow concerns or capacity challenges proactively to leadership.
Requirements
- Minimum 2 years of bookkeeping, accounting support, or outsourced accounting experience preferred.
- Strong proficiency in QuickBooks Online required.
- Experience with financial reporting, reconciliations, and month-end close processes.
- Strong organizational and time-management skills with the ability to manage multiple client relationships simultaneously.
- Excellent written and verbal communication skills.
- Ability to work independently in a fully remote, high-accountability environment.
- Strong attention to detail and commitment to accuracy.
- Experience with workflow systems such as XCM or similar platforms is a plus.
- Client-service-oriented mindset with strong professionalism and responsiveness.
Preferred Qualifications
- Relationship-driven and proactive communicator.
- Organized, detail-oriented, adaptable, and solutions-focused.
- Team-oriented collaborator.
- Self-motivated and accountable.
Compensation & Benefits
- Competitive compensation package.
- 401(k) with company match.
- Medical, dental, and vision insurance.
- Paid time off and company holidays.
- Flexible scheduling.
- Continuing education and professional development support.
- Paid training opportunities.
- Opportunities for advancement and career growth.
- Fully remote work environment.
Location
- Fully remote
- Schedule: Monday – Friday
This position is ideal for professionals seeking a modern, flexible work environment with the opportunity to make a meaningful impact supporting veterinary practices nationwide.