Business Insights Specialist (US) Retail and Non-Retail Portfolios

Overview

This role is based in Greenville, South Carolina, United States of America, and involves 40 hours of work per week.

Pay

• $120,160.00 - $155,950.00 USD

Base pay offered may vary based on candidate skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

Responsibilities

This position leads a deep dive into historical loan data across Retail and Non-Retail portfolios. Core work includes analyzing and reconciling multi-year data, identifying data quality issues and historical inconsistencies, and understanding changes in data and business definitions over time.

Key activities include:

• Works autonomously and serves as a lead within a specialized business management function; may provide work direction to others.
• Provides seasoned specialized knowledge, advice, and guidance to stakeholders and team members.
• Manages end-to-end tasks and completes complex projects requiring specialist knowledge and/or integration of cross-functional processes within the area of expertise.
• Interacts with hierarchy levels up to executive leaders and external vendors when needed.
• Leads interpretation of complex business issues and generates multifaceted insights.
• Prepares well-documented datasets for advanced analysis and benchmarking.
• Communicates insights and recommended business actions to stakeholders in an easily digestible manner, using appropriate visualization and presentation approaches.
• Acts as the primary interface with business teams to bridge and translate business requirements into analytics and reporting needs for the domain.
• Escalates data/process problems in a timely manner and recommends resolutions.
• Provides day-to-day support and delivery of analytics.

Additional accountabilities include:

• Represents the functional area as a business insights & analytics specialized expert.
• Synthesizes complex information into actionable insights and strategy.
• Builds business requirements and facilitates project execution to develop insights.
• Collaborates with partners on business challenges and provides fact-based analytical advice aligned to strategy.
• Identifies opportunities for business growth by uncovering potential use cases and value drivers.
• Uses quantitative and qualitative methodologies to interpret and present data effectively.
• Gathers analytics demand with business teams and works with the analytics hub to fulfill that demand.
• Explains anomalies/outliers identified during analysis.
• Works with business functions and analytics teams to transition business requirements into analytics requirements.
• Trains business users to integrate analytics into decision-making.
• Develops analysis to corroborate initial proof of concept and executes data requests accurately and within required timeframes.
• Investigates data/analytics issues and ensures business operations comply with applicable internal and external requirements (e.g., financial controls, segregation of duties, transaction approvals, and physical control of assets).
• Leads and/or implements action and remediation plans to address performance, risk, and governance issues.
• Maintains a culture of risk management and control aligned with risk appetite, including keeping current on emerging issues, trends, and evolving regulatory requirements.

Education & Experience

• Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance, or computer science)
• Graduate degree preferred with either progressive project work experience, or
• 5+ years of relevant experience; higher degree education and research tenure can be counted

Preferred Qualifications

• Strong knowledge of SQL and data analysis/research
• Retail and Non-Retail loan data or similar experience

Location & Travel

• Domestic Travel: Occasional
• International Travel: Never

Physical Requirements

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

Compensation & Benefits

This Total Rewards package includes:

• Base salary and variable compensation/incentive awards (eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan)
• Health and well-being benefits
• Savings and retirement programs
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
• Banking benefits and discounts
• Career development
• Reward and recognition

Equal Opportunity

The employer is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, accommodations are available through the Workplace Accommodations Program.