Client Manager

Overview

A specialist chartered accountancy firm based in Ashford is seeking a Client Manager to oversee an established portfolio and help support start-ups and early-stage technology businesses. The role combines accounting support with business advisory, with a collaborative team environment and a value-based fee model (no timesheets).

Remote working may be considered for the right candidate, along with flexible working arrangements.

Responsibilities

• Manage a portfolio of technology businesses, providing accounting support and business advisory services
• Build strong client relationships and act as the main point of contact for queries
• Supervise bookkeepers and offshore accountants, maintaining quality across accounts production, VAT returns, and payroll
• Oversee client deadlines and coordinate workloads using practice management systems
• Help clients get more from Xero, providing guidance and recommending suitable connected applications
• Identify opportunities to improve processes, systems, and the delivery of client services
• Keep technical knowledge current and explore emerging technologies relevant to the practice and its clients

Requirements

• ACA, ACCA or equivalent accountancy qualification
• Relevant accountancy practice experience and confidence managing client relationships
• Strong working knowledge of Xero
• Strong knowledge of IFRS
• Experience using practice management systems and coordinating client deadlines
• Interest in accounting technology and improving how work is delivered
• Excellent communication skills and a collaborative approach
• Strong attention to detail and ability to manage competing priorities
• Ideally experience supporting start ups or early stage technology companies (not essential)

Compensation & Benefits

• Competitive salary, depending on experience
• Quarterly bonus potential
• Healthcare and pension benefits
• Flexible working arrangements
• Remote working considered for the right candidate
• Significant career progression opportunities
• On-site parking
• Friendly, supportive team
• Value-based approach to client fees, with no timesheets

Location

Ashford