Overview
This is a paid 10-week summer internship for undergraduate and graduate students, running from the first Monday in June to the second Friday in August (up to 40 hours per week). Interns participate in development workshops, network with team members, and are mentored by their respective managers while working on meaningful projects.
Interns may work in technical or non-technical areas. Housing is not provided.
Development workshops support the transition from school to the corporate environment and focus on key business concepts.
Responsibilities
Specific duties vary by assignment, and may include work within skills-based tracks such as Business Administration, Information Technology, Actuarial, Human Resources, Analytics & Data, Communications, Finance, Marketing & Sales, Project Management, Clinical Studies, Customer Experience, Digital Operations, and other non-technical and/or technical degree programs.
This internship may involve:
- Balancing and releasing various check runs
- Completing root cause analysis when there are delays/kick outs
- Assisting with the Workday special check run process
- Handling payments received at the lockbox end to end
- Entering, researching, applying and/or returning provider refunds
- Reviewing daily Cash Forecast
- Researching customer complaints
- Supporting key strategic projects with a mentor
- Completing work assignments based on business needs, departmental priorities, and individual qualifications
- Performing a mix of technical and/or non-technical tasks across business-related projects
- Creating and delivering presentations upon completion of the internship
- Demonstrating integrity by supporting organizational mission and values, adhering to the Corporate Code of Conduct, and leading to the “Lifetime Way” values and beliefs
- Maintaining confidentiality and protecting member privacy in accordance with company policies
- Maintaining regular and reliable attendance
- Performing other functions as assigned by management
Requirements
- Desired majors/degree programs include: Business, Finance, Accounting, Economics, or similar program(s)
- Preferred (but not required) experience with:
- Microsoft Excel
- Microsoft Work
- Strong attention to detail
- High school diploma along with proof of continuous college enrollment (enrolled in a full-time undergraduate or graduate degree program)
- Must be in good academic standing
- Excellent written and verbal communication skills, including the ability to interact with technical and non-technical audiences and interface with staff at all levels
- Ability to multitask in a fast-paced environment while maintaining strong attention to detail
- Ability to work well in a team and build working relationships
- Strong organizational, analytical, problem-solving, and prioritization skills
- Proactive approach to work with creativity and flexibility
- Commitment to continuous improvement of skills and team functioning
- Self-motivated with the ability to work independently and on intra- and inter-departmental teams as needed
- Experience with Microsoft Office Suite
- Experience using a desktop computer in a professional environment
Physical Requirements
- Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time
- Ability to travel across the Health Plan service region for meetings and/or training courses as needed
Compensation & Benefits
- Level I: Minimum $18.00 – Maximum $20.00 (10-week paid internship)
- Salary range reflects the minimum and maximum for this position; actual pay varies based on factors including budget available, prior experience, knowledge, skill, and education as they relate to the role, and internal equity.
- Other components of the total rewards package may include:
- Participation in group health and/or dental insurance
- Retirement plan
- Wellness program
- Paid time away from work
- Paid holidays
Remote work may be available within jobs posted by the organization’s Talent Acquisition team on a case-by-case basis.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.